Leasing Consultant - Lumeo at Tryon Park

Grubb Properties; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Grubb Properties, located in Charlotte, NC, is seeking a full-time Leasing Consultant to deliver top-notch customer service and community tours on site. You will greet visitors, handle inquiries, and guide prospects through the leasing process in a fast-paced environment.

The role emphasizes administrative duties, paperwork accuracy, and strong interpersonal skills to support residents and drive lease closings. Weekend availability is required.

Qualifications

• Customer service or hospitality experience.
• Excellent time management and organizational skills.
• Strong administrative and communication abilities.
• Willingness to learn and grow within property management.
• Weekend and onsite availability as needed.

Responsibilities

• Greet prospective residents warmly and professionally.
• Answer incoming calls and follow up on leads promptly.
• Conduct tours of the community and highlight key features.
• Close the sale and secure leases.
• Prepare and process leasing paperwork and maintain records.

Skills

Customer service

Hospitality

Administrative skills

Communication skills

Sales experience

Job description

Join Our Team as a Leasing Consultant

Location: Lumeo at Tryon Park - Charlotte, NC

Company: Grubb Properties

About Us

At Grubb Properties, every team member contributes to a workplace built on trust, integrity, and respect. We believe that embracing diversity and promoting inclusion creates the strong foundation we need to succeed and thrive. Your voice matters here. We work together to build exceptional communities—both inside and outside of our company. With a diverse portfolio of properties, Grubb Properties offers exciting opportunities for growth and advancement. Our supportive, collaborative environment encourages employees to expand their skills, take on new challenges, and reach their full potential—while making a meaningful impact in the communities we serve.

Position Summary

We are seeking a full-time Leasing Consultant to join the team at Grubb Properties in Charlotte, NC. If you love connecting with people, enjoy a fast-paced workday, and take pride in delivering top-notch customer service, this is the opportunity for you! Whether you're building your career in property management or bringing years of experience, we provide hands‑on training and coaching to help you grow.

What You’ll Do

Leasing & Customer Service

• Greet prospective residents warmly and professionally
• Answer incoming calls and follow up on leads promptly
• Conduct tours of the community and highlight key features
• Close the sale and secure leases

Administrative & Resident Support

• Prepare and process all leasing paperwork, including:
  • Guest cards, applications, leases, renewals, terminations, and move-outs
• Assist residents throughout their entire lifecycle with us
• Maintain accurate records and documentation

Marketing & Community Engagement

• Assist in planning and executing resident events
• Contribute to social media posts and local outreach
• Help maintain the property’s online presence

What We’re Looking For

The ideal candidate is a motivated, friendly professional who enjoys variety in their workday and brings a high level of energy and service to the team. You’ll thrive in this role if you have:

• A warm, welcoming, and professional demeanor
• A positive, can‑do attitude and pride in your work
• Excellent time management and organizational skills
• A strong sense of urgency and accountability
• Customer service or hospitality experience (property management a plus!)
• Solid administrative and communication skills
• A desire to grow and learn new things every day
• Confidence in problem‑solving and decision‑making
• The ability to work under moderate supervision

Physical Requirements & Work Environment

• This is an onsite position working in both office and residential buildings
• Weekend Availability: This position requires regular weekend availability, including Saturdays and, at select communities, Sundays.
• Frequent movement throughout the property, including climbing stairs, is expected
• Some off‑site travel may be required; reliable transportation and a valid driver’s license are necessary

Why Work With Us?

• Dynamic, collaborative culture
• Hands‑on experience in a growing industry
• Real career advancement opportunities
• A chance to make a difference in your community
• A company that genuinely values your contributions

Grubb Properties is an Equal Opportunity Employer. We are committed to creating a workplace that welcomes diverse perspectives and experiences. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

MANAGEMENT HAS THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME. THE JOB DESCRIPTION IS NOT A CONTRACT FOR EMPLOYMENT, AND EITHER YOU OR THE EMPLOYER MAY TERMINATE EMPLOYMENT AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE