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Leasing Consultant - Holbrook Apartment Homes
AG Living
Dallas (TX)
On-site
USD 52,000 - 58,000
Full time
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Job summary
Join a dynamic team as a Leasing Consultant at a leading multi-family property. You'll attract potential residents, enhance satisfaction, and drive occupancy rates. If you're customer-focused and thrive in a fast-paced environment, we want to hear from you!
Qualifications
- Minimum of 2 years in leasing required.
- Proven experience in sales or customer service preferred.
Responsibilities
- Provide exceptional customer service to residents and prospects.
- Conduct property tours and promote leasing.
- Process lease applications and maintain resident data.
Skills
Education
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Job description
Join to apply for the Leasing Consultant - Holbrook Apartment Homes role at AG Living
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Join to apply for the Leasing Consultant - Holbrook Apartment Homes role at AG Living
Job Summary: Join our team as a Leasing Consultant and play a pivotal role in attracting and guiding potential residents through the leasing process. As a dynamic and customer-focused professional, you will contribute to driving occupancy rates, enhancing resident satisfaction, and creating positive first impressions for our multi-family property. If you thrive on building relationships, providing exceptional service, and showcasing property features and benefits, we want to hear from you.
VALUES MODELED: All employees are expected to bring our values to life every day by demonstrating:
- RESPECT: Treat people with courtesy and kindness, valuing inclusion and diversity.
- ACCOUNTABILITY: Honor commitments, focus on delivering solutions, and take ownership of responsibilities.
- INTEGRITY: Act with honesty, honor, and transparency in all activities.
- SERVICE: Be socially conscious, proactive thinkers, committed to improving well-being.
- EXCELLENCE: Strive for excellence, adapt, innovate, and exceed expectations.
Essential Duties and Responsibilities:
- Provide exceptional customer service to residents and prospects, addressing inquiries, concerns, and requests in a friendly and professional manner.
- Maintain a positive and welcoming atmosphere to create a memorable leasing experience.
- Greet and engage with prospective residents, establishing rapport and understanding their needs and preferences.
- Conduct property tours, effectively highlighting the property's amenities, floor plans, and unique selling points.
- Use a customer-focused attitude year-round to ensure a smooth renewal process for existing residents.
- Participate in and assist with planning and coordinating resident events and activities to foster a sense of community.
- Utilize persuasive sales techniques to promote the property and convert leads into leases.
- Collaborate with marketing teams to showcase the property through various channels, including online listings and social media.
- Assist prospects with the leasing process, including explaining lease terms, application procedures, and move-in details.
- Process lease applications, conduct background checks, and ensure accurate and timely completion of lease agreements.
- Accurately input and maintain resident and lease data in property management software, ensuring up-to-date records.
- Assist with rent collection, tracking delinquencies, and coordinating lease renewals.
- Stay informed about property features, floor plans, and community amenities to effectively communicate the value of residing in the community.
- Stay knowledgeable about local market trends, competitor performance, and resident preferences to tailor leasing approaches.
- Vendor and Partner Relationships:
- Collaborate with external vendors, real estate agents, and industry partners to maximize leasing opportunities and optimize property exposure.
- High school diploma or equivalent.
- Required: Minimum of 2 years in leasing
- Preferred: Experience with Onesite,College degree in Business, Marketing, Hospitality, or related field.
- Proven experience in sales, customer service, or a related field, with a focus on leasing or real estate (preferred).
- Strong interpersonal and communication skills for engaging with prospects, residents, and team members.
- Excellent organizational skills and attention to detail for lease administration and record-keeping.
- Proficiency in property management software, CRM tools, and Microsoft Office suite.
- Positive attitude, self-motivated, and the ability to work effectively in a fast-paced environment.
- Knowledge of fair housing regulations, leasing laws, and customer service best practices.
- Valid driver's license and reliable transportation.
- Dynamic and customer-focused.
- Relationship-builder.
- Exceptional service provider.
- Showcasing property features effectively.
- We do not accept inquiries from staffing agencies or third-party recruiters. Direct hire applications only. **
- Seniority levelEntry level
- Employment typeFull-time
- Job functionSales and Management
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