Leasing Consultant: Elevate Resident Experience & Growth

Edward Rose & Sons, LLC; South Bend (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) match

On the job training

Paid time off

Bonus opportunities

Discounted apartment home

Advancement opportunities

Job summary

Edward Rose & Sons, LLC is seeking a Leasing Consultant to join our on-site community team. You will present community information, build rapport with prospective residents, process applications and prepare lease contracts to ensure a positive resident experience.

The role requires customer service or sales experience, familiarity with Microsoft Office, and ideally Yardi Voyager. Weekend flexibility and a valid driver’s license are expected as part of our team-oriented environment.

Qualifications

• Previous sales or customer service experience is required.
• Previous leasing experience is preferred.
• Must be proficient with Microsoft Office programs.
• Experience using Yardi Voyager or related property management software is preferred.
• Maintain a professional appearance following team dress code policy.
• Must be flexible with work schedule. Weekend hours may be assigned.
• Have reliable transportation and valid driver's license.

Responsibilities

• Present community information to prospective renters in a professional manner to appeal to their rental needs.
• Provide accurate information on the selling features of the community and surrounding area.
• Build positive rapport with potential residents by answering telephone and email communications in a timely manner.
• Process applications for prospective residents and follow up to maintain consistent communication.
• Prepare lease contracts and other required documents.
• Follow procedures to coordinate residents moving in and out of the community, making sure to properly document events and communicate the status to the proper departments.
• Listen to resident complaints and help develop solutions for them.
• Additional duties as assigned by manager.

Skills

Customer service

Sales

Tools

Microsoft Office

Yardi Voyager

Job description

Edward Rose & Sons, LLC is seeking a Leasing Consultant to join our on-site community team. You will present community information, build rapport with prospective residents, process applications and prepare lease contracts to ensure a positive resident experience.

The role requires customer service or sales experience, familiarity with Microsoft Office, and ideally Yardi Voyager. Weekend flexibility and a valid driver’s license are expected as part of our team-oriented environment.