Leasing Consultant - CPV

Allied Residential; West Richland (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO 152 hours

9 paid holidays

Health benefits

401(k) with employer match

Career development opportunities

Job summary

Allied Residential is seeking a Leasing Consultant to engage prospective residents, showcase available apartments, and guide applicants through the leasing process. You will ensure an exceptional customer experience by identifying resident needs, presenting community amenities, and facilitating smooth move-in transitions.

Responsibilities include property tours, tenant qualification, lease preparation, and coordinating maintenance as needed.

Qualifications

• High school diploma or equivalent required; prior leasing or customer service preferred.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Proficiency in Microsoft Office Suite (Office 365) and property management software such as Yardi.
• Basic math skills to calculate rates, ratios, and percentages.
• Willingness to work on-site and inspect units in all weather conditions.
• Preferred 1-3 year experience in property management.
• Bilingual candidates highly preferred.

Responsibilities

• Greet prospective residents, assess housing needs, and qualify applicants based on criteria.
• Conduct property tours, highlighting features, layouts, and amenities.
• Provide information about local schools, shopping, recreation, and transportation.
• Prepare and process lease agreements, collect deposits, and ensure documentation is complete.
• Monitor property conditions and coordinate maintenance repairs.
• Maintain updated listings of available units and create engaging vacancy advertisements.
• Participate in team meetings and training for professional development.

Skills

Communication

Customer service

MS Office

Bilingual

Education

High school diploma or equivalent

Tools

Yardi

Job description

Company Overview

At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact.

Position Summary

The Leasing Consultant is responsible for engaging prospective residents, showcasing available apartments, and guiding applicants through the leasing process. This role ensures an exceptional customer experience by identifying resident needs, presenting community amenities, and facilitating smooth move-in transitions. The Leasing Consultant also supports ongoing occupancy goals through proactive marketing and property presentation.

• Key Responsibilities
• Greet prospective residents, assess housing needs, and qualify applicants based on established criteria.
• Conduct property tours, highlighting apartment features, layouts, and community amenities.
• Provide accurate information about the local area, including schools, shopping, recreation, and transportation.
• Prepare and process lease agreements, collect deposits, and ensure all documentation is complete.
• Monitor property conditions, reporting maintenance needs and coordinating necessary repairs.
• Maintain updated listings of available units and create engaging advertisements to promote vacancies.
• Participate in regular team meetings and training sessions to support personal and professional development.

Qualifications

• High school diploma or equivalent; prior leasing or customer service experience preferred.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Proficiency in Microsoft Office Suite (Office 365) and property management software such as Yardi.
• Basic math skills, including the ability to calculate rates, ratios, and percentages.
• Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment.
• Willingness to work on-site, including walking varied terrain, climbing stairs, and inspecting units in all weather conditions.
• Preferred 1-3 year experience in property management.
• Bilingual candidate highly preferred

Compensation & Benefits

• Competitive salary based on experience plus potential bonuses
• 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years
• 9 paid holidays
• Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha)
• HSA and FSA through Lively
• Employee Assistance Plan (EAP)
• 401(k) with employer match (25% of contributions up to 4% of eligible pay)
• Continuous professional development and advancement opportunities
• Schedule is Tuesday - Saturday, 9am - 6pm

Equal Opportunity Employer

Allied Residential proudly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Mission Statement

Creating Communities | Exceeding Expectations

We are committed to creating vibrant communities and delivering an exceptional resident experience. If you are a motivated, customer-focused professional who thrives in a dynamic environment.