Leasing Consultant (Apartment Community)

Advanced Management Company; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in property management is seeking a Leasing Consultant to join their team. This exciting role is perfect for someone who thrives in a dynamic environment and is passionate about helping others find their ideal home. You'll engage with residents and prospective tenants, showcasing properties and ensuring top-notch customer service. With a focus on sales and marketing, you'll play a vital role in driving occupancy rates and maintaining a welcoming community atmosphere. If you're energetic, goal-oriented, and ready to make a difference, this opportunity is for you!

Benefits

Medical Insurance

Vision Insurance

Life Insurance

401K & 3% Employer Matching

Flexible Spending Accounts

Vacation Accrual & Sick Days

Paid Holidays

Annual Employee Health Expo

Annual Tribute Awards

Annual Charitable Giving

Qualifications

• Experience in sales, customer service, and clerical work is required.
• Proficient in MS Office and social media for marketing purposes.

Responsibilities

• Conduct property tours and convert leads into leases.
• Manage resident concerns and ensure high-quality customer service.

Skills

Sales Skills

Customer Service

Marketing Skills

Interpersonal Skills

Time Management

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

MS Word

MS Excel

MS Outlook

Property Management Software

Job description

Leasing Consultant (Apartment Community)

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Leasing Consultant (Apartment Community)

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About The Organization

Advanced Management Company (AMC) is a property management company, which was started in 1982 and built on a foundation of ethical business practices. Those same principles are in place today with more than 50 apartment communities in Southern California. Our properties are located in Orange County, San Bernardino County, and Los Angeles County! We were also voted a Top Workplace in Orange County by our very own team members.

• Medical Insurance
• Vision Insurance
• Life Insurance
• 401K & 3% Employer Matching Program
• Flexible Spending Accounts
• Vacation Accrual & Sick Days - Live Happy Time
• Paid Holidays + Your Birthday!
• Annual Employee Health Expo providing free health screening and events to all employees
• Annual Tribute Awards to recognize all team members achievements
• Annual Charitable Giving - Backpack drive & holiday gifts for residents of AMC communities

About The Organization

Advanced Management Company (AMC) is a property management company, which was started in 1982 and built on a foundation of ethical business practices. Those same principles are in place today with more than 50 apartment communities in Southern California. Our properties are located in Orange County, San Bernardino County, and Los Angeles County! We were also voted a Top Workplace in Orange County by our very own team members.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K & 3% Employer Matching Program
• Flexible Spending Accounts
• Vacation Accrual & Sick Days - Live Happy Time
• Paid Holidays + Your Birthday!
• Annual Employee Health Expo providing free health screening and events to all employees
• Annual Tribute Awards to recognize all team members achievements
• Annual Charitable Giving - Backpack drive & holiday gifts for residents of AMC communities
• Annual Beach Cleanup
  
  

Job Title: Leasing Consultant

Pay: $22 per hour, plus leasing commission

Job Summary

Requires high energy, a burning desire to make a difference in people's lives and a commitment to anticipate and exceed the expectations of residents and prospective VIPs. This diverse role combines sales, customer service and marketing to lease apartment homes and build strong relationships with residents and prospective VIPs. Sells high quality in-house construction and renovations, superior amenities and first class service in accordance with all Fair Housing Regulations.

Essential Job Duties

• Participates daily in team meetings to uphold Employee Promise and Vision Statement.
• Opens office and performs opening set-up duties including but not limited to: posting Craigslist ads, preparing refreshments, checking flags/balloons.
• Ensures leasing office, tour path, vacant apartments, amenities and general curb appeal of community is pleasing to all five senses and is impeccably clean.
• Maintains thorough product knowledge of the property, sister properties and competitors.
• Assist Community Director in developing and implementing effective marketing strategies to increase property traffic and internet leads.
• Convert phone calls to tours, property tours to leases and internet lease to tours and/or leases.
• Performs excellent telephone and presentation sales skills and delivers exceptional customer service while handling prospective residents including a property tour and follow up.
• Ensures guest cards are complete, entered into the property management software and obtains all necessary documentation to screen prospective residents and submits file to Community Director.
• Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out. Including preparing move in information, lease files, renewal letters and renewal leases, completing brochures, completing move out requests, and any other forms utilized as they relate to leasing and resident relations.
• Coordinates resident events with the intention of maximum participation and high resident retention.
• Manages and resolves resident concerns with first class customer service.
• Places work orders and monitors outstanding work orders by regularly communicating with maintenance staff to insure 48 hour guarantee.
• Handles monthly administrative tasks including but not limited to: collecting and posting rent, preparing three day notices to pay rent or quit, completing market surveys, preparing lease bonus worksheets.
• Assist in risk management to ensure the safety and well-being of residents, property and staff.
• Adheres to the policies and procedures manuals.
• Performs all other duties as assigned.
  
  

Job Requirements

• Experience in sales, customer service, and/or clerical work.
• Available to work on weekends.
• Ability to score at or above AMC standards on mystery shop report.
• Proficient computer skills in MS Word, Excel and Outlook as well as Email, Internet and Social Media as it pertains to marketing of community.
• Well-developed interpersonal, written and verbal reasoning and communication skills in English and ability to perform intermediate level mathematical calculations.
• Shows up to work on time, follows direction from Community Director, interacts well with coworkers and residents and gives and receives feedback.
• Maintains a professional image and attitude at all times; observing the policies and procedures of AMC when conducting business with prospects, residents and vendors.
• Remarkable sales skills in demonstrating features, benefits and closing.
• Serve our VIPs with a welcoming and caring attitude.
• Behave in a responsible, professional and ethical manner with exceptional time management, multi-tasking and leadership skills. Demonstrate personal and professional integrity at all times.
• Must be assertive, independent, energetic, flexible, motivated, goal oriented, driven and organized.
• Must maintain reliable transportation daily, valid drivers license and valid vehicle insurance.
• Physical ability to bend, stretch, reach, grasp, stand, sit, walk and climb stairs for long periods of time before taking a break.
  
  

Check our Careers page at amcliving.com and click Careers to find our list of open positions!

Website - www.amcliving.com & www.r3construction.com

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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