Leasing Consultant (3837)

B.HOM Student Living; Columbus (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Leasing bonuses

Comprehensive benefits package

401(k) with company match

Paid Parental Leave

Sabbatical Leave

Holidays

Job summary

B.HOM Student Living is hiring a Leasing Consultant to drive occupancy and deliver an exceptional resident experience at The Hill in Columbus, GA. You will lease apartments, engage prospects, and support current residents with a high-energy, customer-focused approach.

The role emphasizes leasing activity, strong closing techniques, and adherence to brand playbooks, with a Monday–Friday schedule and potential weekend hours based on demand.

Qualifications

• Strong customer service and sales skills.
• Ability to communicate effectively (written and verbal).
• Basic to intermediate math skills.
• Comfortable using computers and property management systems.
• Highly organized with strong attention to detail.
• Reliable, punctual, and professional.

Responsibilities

• Greet and engage prospective residents, delivering an exceptional first impression.
• Conduct property tours of model units, available apartments, and amenities.
• Convert leads into leases through strong closing techniques.
• Respond to phone, email, and internet inquiries promptly.
• Assist prospects with the online application and leasing process.
• Maintain strong closing ratios and contribute to occupancy goals.
• Deliver outstanding service aligned with the B.HOM playbook.
• Build relationships with residents and prospects.
• Support resident retention through positive engagement and service.

Skills

Customer service

Sales skills

Effective communication

Basic math

Computer skills

Detail oriented

Reliability & punctuality

Education

High school diploma or equivalent

Job description

Job Details

Job Location: The Hill - Columbus , GA 31907

Position Type: Full Time (30+ hours per week)

Education Level: High School

Travel Percentage: Negligible

Job Shift: Day - Including weekends

Job Category: Sales & Marketing

Location: Property - Onsite

Status: Full-Time, Hourly

Reports To: General Manager

Who We Are

At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven individuals who want to grow with us.

We live our core values every day:

• People-First Service
• Accountability
• Empowerment
• Grit & Perseverance
• Diversity, Inclusion & Belonging

Position Summary

The Leasing Consultant plays a critical role in driving occupancy and delivering an exceptional resident experience. This role is responsible for leasing apartments, engaging prospective residents, and supporting current residents—all while delivering a high-energy, sales-driven, and customer-focused experience.

What You’ll Do

Sales & Leasing

• Greet and engage prospective residents, delivering an exceptional first impression
• Conduct property tours of model units, available apartments, and amenities
• Convert leads into leases through strong closing techniques
• Respond to phone, email, and internet inquiries promptly
• Assist prospects with the online application and leasing process
• Maintain strong closing ratios and contribute to occupancy goals

Customer Experience

• Deliver outstanding service aligned with the B.HOM playbook
• Build relationships with residents and prospects
• Support resident retention through positive engagement and service

Marketing & Operations

• Utilize marketing strategies to drive traffic and leasing activity
• Maintain detailed and accurate prospect traffic and leasing data
• Assist with market surveys and competitor analysis
• Support resident events and community engagement initiatives

Administrative & Compliance

• Prepare and audit lease files and documentation for accuracy
• Collect deposits and move-in fees
• Ensure compliance with company policies and procedures
• Assist with move-ins, move-outs, and unit inspections
• Submit and track service requests as needed

Property Support

• Assist with unit inspections and readiness for move-in
• Support the turn process between residents
• Maintain cleanliness and presentation of office, model units, and common areas

What We’re Looking For

Required Skills & Qualifications

• Strong customer service and sales skills
• Ability to communicate effectively (written and verbal)
• Basic to intermediate math skills
• Comfortable using computers and property management systems
• Highly organized with strong attention to detail
• Reliable, punctual, and professional

Preferred Qualifications

• High school diploma or equivalent
• Previous leasing, sales, or customer service experience
• Experience in student housing or multifamily is a plus

Work Schedule

Primarily Monday–Friday

Weekend and extended hours required based on business needs and leasing activity

Physical Requirements

• Ability to walk the property and conduct tours regularly
• Frequently sit, stand, and move throughout the community
• Occasionally lift up to 25 lbs. and assist with light physical tasks
• Ability to inspect units and navigate stairs and multi-level buildings

Why Join B.HOM?

• Competitive compensation + leasing bonuses
• Comprehensive benefits package (medical, dental, vision)
• 401(k) with company match
• 12-weeks Paid Parental Leave
• Company Paid Sabbatical Leave
• 13 company-paid holidays
• Birthday holiday
• Paid Time Off — Starting at 120 hours per year
• Sick and safe time
• Short-term and long-term disability insurance
• Pet insurance options
• Career growth opportunities within a rapidly growing organization
• A people-first culture focused on development and success

Equal Employment Opportunity

B.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.