Leasing Consultant (1943 - Columbus, Ohio)

Drucker + Falk, LLC; Columbus (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Growth potential

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Job summary

Drucker + Falk, LLC is seeking a Leasing Specialist in Columbus, OH to handle leasing of all apartments and support office personnel. The role emphasizes responsive guest interactions, accurate lease processing, and maintaining files in line with company policy.

You will greet residents, show available units, adjust treatments to market levels, and help coordinate community events. Weekend work may be required as needed.

Qualifications

• Ability to successfully interact with people.
• Excellent organizational skills.
• Strong customer service/satisfaction philosophy.

Responsibilities

• Lease apartments at the highest effective rent level possible with strong customer service.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident requests promptly and courteously and help resolve issues.
• Explain company and community policies to residents and prospective residents.
• Complete lease documents accurately and timely.
• Maintain accurate resident files per company policy.
• Enter resident data per policy.
• Assist in developing a resident retention/renewal program to increase conversions.
• Inspect apartments prior to move-in to ensure market-ready status.
• Assist in leasing activities and resident relations.
• Remain aware of rent levels and amenities of competitors.
• Know community and area facts and statistics.
• Prepare competitive market survey reports as needed.
• Greet new residents and assist with move-in.
• Show model and available vacancies.
• Coordinate community events sponsorship.
• Become Leasing Specialist certified through in-house training.
• Travel may be required; reasonable use of vehicle may be needed.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Skills

Communication

Organization

Customer service

Job description

Lease-up Community; prior lease up experience preferred.

Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.

Essential Duties and Responsibilities

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Qualifications

Special Skills Required

• Ability to successfully interact with people
• Good organizational skills
• Strong customer service/satisfaction philosophy

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.