Leasing Consultant (1943 - Columbus, Ohio)

Drucker + Falk; Columbus (OH); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Paid sick leave

Vacation time

Health insurance

Dental insurance

Life insurance

401K participation

Growth potential

Résumé du poste

The Pembroke, operated by Drucker & Falk, LLC, in Columbus, OH, is seeking a Leasing Consultant to manage apartment leases and tenancy relations. You will handle phone inquiries, show properties, and support office operations to drive occupancy and resident satisfaction.

This full-time position emphasizes high service levels, accurate lease processing, data entry, and coordination of community events, with occasional travel and weekend hours as needed.

Qualifications

• Must be able to interact effectively with people.
• Excellent organizational skills are required.
• Strong focus on customer service and satisfaction.

Responsabilités

• Lease apartments at the highest effective rent level possible with strong service.
• Maintain a courteous and helpful attitude at all times.
• Respond promptly to resident requests and resolve issues.
• Explain company policies to residents and potential residents.
• Accurately complete lease documents in a timely manner.
• Maintain accurate resident files per company policy.
• Enter data for residents and prospects per policy.
• Assist in developing a resident retention/renewal program.
• Inspect apartments prior to move-in for market readiness.
• Show model and available vacancies.
• Participate in coordinating community events.
• Become certified as a Leasing Specialist through in-house training.
• Travel may be required; limited vehicle use may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Connaissances

Interpersonal skills

Organizational skills

Customer service mindset

Description du poste

Leasing Consultant (1943 - Columbus, Ohio)

194355 - Leasing Regular Full-Time Clerical The Pembroke, Columbus, OH, US

2 days ago Requisition ID: 2653

THE PEMBROKE

Lease-up Community; prior lease up experience preferred.

Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.

Essential Duties and Responsibilities

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Qualifications

Special Skills Required

• Ability to successfully interact with people
• Good organizational skills
• Strong customer service/satisfaction philosophy

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.