Leasing Consultant (1941/1942 - Columbus, Ohio)

Drucker & Falk, LLC; Columbus (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Job summary

The Madison North, Columbus, OH, US, is seeking a Leasing Consultant to manage leasing of apartments and handle resident inquiries with a strong customer service focus. This role requires maintaining accurate resident records, explaining lease documents, and coordinating move-ins at The Madison North property.

Weekend hours are rotating, and employees may travel or participate in community events. The position offers growth potential and benefits as part of Drucker + Falk’s offerings.

Qualifications

• Proven ability to interact with people effectively.
• Strong organizational skills with attention to detail.
• Customer service focused with a professional demeanor.

Responsibilities

• Lease apartments at the highest rent while maintaining service quality.
• Explain policies and provide courteous resident support.
• Maintain accurate resident files and data in the system.
• Assist in move‑in coordination and show models/vacancies.
• Support in resident retention and renewal efforts.
• Travel may be required; participate in events as needed.
• Occasional weekend hours may be required.

Skills

Interpersonal skills

Organization

Customer service

Job description

Leasing Consultant (1941/1942 - Columbus, Ohio)

The Madison North, Columbus, OH, US

2 days ago Requisition ID: 2552

THE MADISON | THE MADISON NORTH

Weekend hours: Rotating Saturdays 10AM - 5PM and Sundays 1PM - 5PM

Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.

Essential Duties and Responsibilities

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Special Skills Required

• Ability to successfully interact with people
• Good organizational skills
• Strong customer service/satisfaction philosophy

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.