Leasing Consultant (1737- Roanoke, Virginia)

Drucker & Falk, LLC; Roanoke (VA); Hybrid; USD 18,000 - 36,000; Full time

Job summary

The Everett in Roanoke, VA is seeking a Leasing Consultant to manage apartment showings, process applications, and coordinate move-ins with a focus on resident satisfaction. The role involves explaining lease terms, maintaining accurate records, and supporting community programs.

Candidates should be capable of standing and walking throughout shifts, with excellent communication and organizational skills, and a willingness to participate in in-house training to become a certified Leasing

Qualifications

• Requires ability to stand/walk and lift up to 25 pounds.
• Must communicate effectively with residents and team.
• Leasing or customer service experience is preferred.

Responsibilities

• Lease apartments at highest effective rent while maintaining strong customer service.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident requests promptly and resolve issues.
• Explain policies to residents and potential residents and ensure documents are completed accurately.

Skills

People interaction

Organizational skills

Customer service

Job description

Leasing Consultant (1737- Roanoke, Virginia)

The Everett, Roanoke, VA, US

3 days ago Requisition ID: 2518

Salary Range: $13.50 To $26.35 Hourly

THE EVERETT

Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.

Essential Duties and Responsibilities

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the leasing activities and resident relations.
• Be aware of the rent levels and amenities of competitive communities.
• Be aware of all community and area facts and statistics.
• Assist in preparing the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Show the model and available ready vacancies.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required. Reasonable or limited use of your vehicle may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Qualifications

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and/or move up to 25 pounds

Special Skills Required

• Ability to successfully interact with people
• Good organizational skills
• Strong customer service/satisfaction philosophy

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.

Equal Opportunity Employer. Drug-Free Workplace.