Leasing Consultant

Madison Apartment Group; West Chester (Chester County); On-site; USD 40,000 - 60,000; Full time

Job summary

Madison Apartment Group seeks a customer-focused Leasing Consultant for their Madison Glen Mills Apartments. This role involves engaging with prospective residents, leading tours, managing leases, and fostering community relations. The company offers competitive pay, annual bonuses, and a supportive work culture that encourages professional growth.

Benefits

Annual bonus up to 10% of base salary

Monthly commission and renewal bonuses

Comprehensive health coverage

Company-matched 401(k) Plan

Generous Paid Time Off (PTO)

Employee rental discounts

Paid new parent leave

Qualifications

• Minimum of two years of sales/leasing experience preferred.
• Strong organizational and communication skills.
• Demonstrated experience delivering exceptional customer service.

Responsibilities

• Provide exceptional customer service for residents and guests.
• Lead property tours and handle apartment rentals.
• Assist in planning resident functions and community events.

Skills

Sales

Customer Service

Organization

Communication

Tools

Microsoft Office

CRM/Yardi

Job description

Career Opportunities with Madison Apartment Group

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At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive company culture. We believe in investing in our employees, offering a wide range of benefits, including comprehensive health coverage, professional development opportunities, and various types of paid time off that truly support your needs. As a part of our team, you'll find a collaborative environment that encourages growth, creativity, and innovation.

Position: Leasing Consultant

We are seeking an enthusiastic and customer-focused Leasing Consultant to join our team at Madison Glen Mills Apartments. In this role, you will be the first point of contact for all prospective and current residents, playing a crucial role in apartment rentals, move-ins, and resident relations. You will also assist in planning and participating in resident functions, ensuring a positive and engaging community atmosphere.

Key Responsibilities:

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Assist in planning and participating in resident functions and community events.
• Maintain thorough knowledge of the market and facilitate prospect generation through effective advertising and follow-up.
• Manage resident service requests and collaborate with maintenance staff to ensure timely resolution.
• Inspect models, vacancies, and community grounds to ensure cleanliness and report any service needs.
• Assist in managing site social media platforms and maintain accurate resident records.
• Complete lease applications, verify applications, and notify prospective residents of decisions.
• Organize and file appropriate reports, leases, and paperwork.

Qualifications:

• Minimum of two years of sales/leasing experience preferred.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.

Why Madison Apartment Group?

• Annual bonus of up to 10% of base salary paid quarterly.
• Monthly commission and renewal bonuses.
• Comprehensive health coverage and benefits.
• Company-matched 401(k) Retirement Plan.
• Opportunities for professional growth and development.
• Genrous Paid Time Off (PTO).
• Employee rental discounts.
• Paid new parent leave.
• A supportive and inclusive company culture.

If you are a proactive and detail-oriented leasing consultant looking to make a positive impact in a dynamic environment, we encourage you to apply!

Madison Apartment Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.