Leasing Consultant

Commerce-Capital-Partners; San Antonio (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Commerce-Capital-Partners is seeking a Leasing Specialist to drive apartment leasing and deliver exceptional customer service in San Antonio, TX. The role focuses on closing leases, managing deposits, and ensuring a polished curb appeal while meeting monthly quotas.

Responsibilities include lease administration, tenant screening, renewals, maintaining files, and coordinating resident events. A strong emphasis on professional conduct and teamwork is required.

Qualifications

• Experience in leasing and lease documentation.
• Strong customer service and sales abilities.
• Able to train others on policies and floor plans.
• Knowledge of renewal and resident retention processes.

Responsibilities

• Show and lease apartment units to potential tenants with high customer service.
• Complete lease forms and collect rental deposits.
• Ensure model and target apartments are ready for showings.
• Maintain clean, orderly work areas and office; curb appeal awareness.
• Develop and train others on floor plans and community policies.
• Develop and maintain resident retention programs; participate in renewals.
• Submit maintenance work orders and confirm completion.
• Assist with hosting resident events at the property.
• Handle resident requests and complaints professionally.
• Maintain professional appearance and transfer information into the company system.

Skills

Leasing

Customer service

Sales techniques

Administrative duties

Tenant screening

Renewal processes

Property management

Job description

Thorough and timely completion of all community tasks assigned by the Community Manager or the Assistant Community Manager with particular emphasis on apartment leasing, current resident retention/satisfaction and community marketing. The Leasing Specialist is responsible for overseeing the entire leasing function for closing sales, performing excellent customer service, and doing administrative functions as needed.Essential Duties:To show and lease apartment units to potential tenants with a high degree of customer service and meet monthly lease quotas.Completes lease form or agreement and collects rental deposit.Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.Advance knowledge of lease terms, specifications and all community policies and the ability to train others.Advance knowledge of floor plans and their differences and the ability to train others.Must be knowledgeable of required telephone and sales techniques.Must develop full knowledge of application information required, screening processes and policiesDevelop and maintain an on-going resident retention program under the direction of Property Manager.Responsible to play an active role in the renewal process.Responsible for proper maintenance of all resident and property files.Responsible for submitting maintenance work orders for residents and confirming satisfactory completion.Assist Property Manager with hosting resident events at property.Courteous, efficient handling of resident requests and complaints with a high degree of customer service.Responsible for maintaining a professional appearance and attitude at all times regarding rentals, and the ability to transfer the information into the company computer system.Other administrative duties as assigned.