Leasing Consultant

Bigos Management, Inc.; Saint Paul (MN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

HSA contribution

401(k) match

Paid holidays

PTO

Volunteer Time Off (VTO)

Life Insurance

Short/Long Term Disability

EAP

Educational assistance

Rent discount

Fitness membership

Job summary

Bigos Management, Inc. is seeking Leasing Consultants at Lowertown Lofts in St. Paul, MN. This role handles apartment inquiries, tours, and lease processing, contributing to high occupancy while upholding the company’s service standards.

You will interact with prospective and current residents, manage move-ins and renewals, and participate in trainings. The position emphasizes customer service, organization, and teamwork within an employee-first culture.

Qualifications

• Fluent in English with strong written and verbal communication skills.
• Experience in customer service and/or sales.
• Leasing experience preferred if possible.

Responsibilities

• Answer incoming phone inquiries regarding available apartments and schedule visits.
• Give tours of available apartments meeting prospects' needs.
• Explain advantages of renting from Bigos Management.
• Qualify prospects using company procedures.
• Move-in new renters and discuss lease terms; conduct move-in inspections.
• Follow up with residents on lease renewals.
• Attend trainings and meetings as required.
• Inspect vacant apartments and perform light cleaning to keep rent-ready condition.

Skills

Fluent in English

Communication skills

Customer service

Education

High school diploma or GED

1-2 years customer service or sales experience

Leasing experience preferred

Job description

BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 12th TIME

LOCATION

Lowertown Lofts - St. Paul, MN (106 Units)

HOURS

Tuesday - Friday, 9:30 am to 6:00 pm
Saturday 9:00 am to 5:00 pm
Scheduled dates and hours subject to change at employer discretion

PAY, BENEFITS, AND PERKS

Hiring Pay Range: $17.00 - 22.00/hour

• Competitive benefit package, including HSA employer contribution, starting 1st of the month after hire
• Eligible for Leasing Commissions and Renewal Bonuses
• 401(k) Plan with employer match
• Ten paid holidays, no waiting period to receive holiday pay
• Generous Paid Time Off (PTO) and rollover options
• Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
• Company paid benefits including Life Insurance, Short Term and Long Term Disability
• Employee Assistance Program (EAP)
• Educational Assistance options
• Rent discount
• Life Time Fitness Membership discount

The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions ([e-mail]).

SUMMARY

Leasing Consultants are responsible for the performance of all activities related to apartment rentals, move-ins, and lease renewals. The incumbent interacts directly with prospective and current residents to achieve maximum occupancy. This includes generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in paperwork and procedures. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

ESSENTIAL JOB DUTIES

• Answer incoming phone inquiries regarding available apartments. Provide all information requested and encourage the prospect to schedule an appointment to visit the property
• When a prospect visits the property, provide them with a tour of available apartments that meet their needs
• Inform the prospect on the advantages of renting from Bigos Management
• Maintain working knowledge of the competition in the area by utilizing only public information (i.e. property websites & internet searches)
• Follow-up, via telephone, with prospects who have not made a decision and continue to sell the Bigos Management property
• Qualify all prospective renters using company approved procedures
• Move-in new renters, discuss lease and apartment complex rules, and conduct move-in inspection. Move-out departing renters to include conducting a move-out inspection
• Follow-up with residents on renewal of their lease
• Other duties as assigned by Property Manager
• Attend required trainings and meetings
• Inspect vacant apartments and complete light cleaning 'sparkles' as needed to maintain rent ready condition

QUALIFICATIONS

Education and Experience:

• High school diploma or GED required
• 1-2 years customer service and/or sales experience required
• Previous leasing experience preferred

Skills and Abilities:

• Fluent in English with strong written and verbal communication skills
• Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public.
• Organizational and time management skills
• Basic computer literacy (email, web applications)
• Real Estate Licenses must not be active while working in this role
• Ability to travel for required trainings, meetings and company events

Physical Demands:

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.

Personal Protective Equipment

None

Work Environment

Office working conditions, on property