Leasing Consultant

NE Property Management; Richardson (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

PTO + holidays

Job summary

NE Property Management is seeking a Leasing Consultant for Huntington Townhomes in Richardson, TX. This on-site role focuses on engaging with prospective residents, touring properties, and driving leasing goals while delivering exceptional customer service.

You will manage the leasing lifecycle, process move-ins, and respond to inquiries through various channels, using platforms like OneSite, Knock, and LRO. A strong emphasis on compliance and community standards is required.

Qualifications

• High school diploma or equivalent required; NALP designation preferred.
• 2+ years sales and 2+ years customer service experience.
• Experience with multi-family communities or leasing is preferred.
• Strong English communication, both verbal and written.

Responsibilities

• Close Active Leads: welcome prospective residents, analyze housing preferences, and tour.
• Manage Leasing Lifecycle: review applications, collect fees, verify ID, handle move-in files.
• Process Move-In Payments securely before releasing keys.
• Engage Modern Pipelines: respond to inbound calls, emails, texts, and Knock activity.
• Audit Property Aesthetics: daily model unit walks to ensure showing status.
• Champion Customer Retention: be a reliable contact for residents and service requests.
• Conduct Market Research: stay informed on market conditions and pricing.
• Maintain Perfect Files: organize and update resident records for compliance.
• Support Office Operations: assist the Property Manager with data updates and supplies.
• Elevate Curb Appeal: survey asset layout and note repairs for maintenance.

Skills

Sales experience

Customer service

Communication skills

Team collaboration

Education

High School diploma or equivalent

NALP designation preferred

Tools

OneSite

Knock

LRO

CRM software

Internet listing service (ILS)

Job description

Job DetailsJob Location: NE Property Management - Huntington Townhomes - Richardson, TX 75080

Salary Range: $17.00 - $19.00 Hourly

Join NE Property Management as a Leasing Consultant at Huntington Townhomes and become part of a fast-paced, dynamic team where your sales talent, hospitality, and customer service expertise shape the firsthand brand experience across a premier multi-family portfolio. This hands- on role is ideal for an energetic professional who thrives on engaging with people, crushing leasing goals, and creating a warm, welcoming community environment for current and future residents.

What You'll Gain (Benefits of the Role)

• Sales & Commission Drive: High-impact position as the primary community sales representative, sharpening your skills in touring, closing, and revenue generation.
• Brand Ambassadorship: Direct freedom to manage the customer journey, from modern digital lead engagement to personal greeting and touring.
• Professional Development: Gain highly marketable experience in property technology platforms, real estate operations, and compliance standards.
• Collaborative Environment: Vibrant workspace working side-by-side with your property on-site team, service technicians, and regional marketing leaders.
• Modern Sourcing Toolkit: Deep daily exposure to premier multi-family sales and management applications including OneSite, Knock, and LRO.
• Comprehensive Benefits Package: Solid health, dental, vision, life, and supplemental insurance options (employee-paid portions may apply).
• Retirement Planning: Corporate 401(k) retirement plan featuring an excellent company match up to 4% of total earnings.
• Work-Life Balance: Generous allocated Paid Time Off (PTO) package featuring 3 weeks of PTO plus paid holidays to rest and recharge outside of active leasing cycles.

What Success Looks Like (Qualifications)

• Proven Foundation: At least 2 years of high-performance sales experience coupled with a minimum of 2 years in robust customer service environments.
• Multi-Family Experience: At least 1 year of direct experience working at a comparable multi-family community is preferred.
• Technical Lead Fluency: Active comfort handling digital CRM activity, email leads, internet listing service (ILS) pipelines, and platforms like OneSite, Knock, and LRO.
• Elite Communication Skills: Outstanding verbal and written English communication skills to gracefully connect with residents, visitors, and vendors.
• Administrative Accuracy: Exceptional attention to detail to process complete leasing applications, verify income records, and compile daily traffic reports.
• Productive Under Pressure: Ability to thrive in a fast-paced environment, manage multiple prospective leads at once, and smash team deadlines consistently.
• Administrative Speed: Capable of executing high-accuracy digital typing at a baseline speed of at least 35 words per minute.
• Foundational Education: High School diploma or equivalent is required (National Apartment Leasing Professional / NALP designation is highly preferred).
• Independent Perseverance: Strong internal work ethic with the capability to see tasks through to completion with or without constant supervisor oversight.
• Compliance Ready: Valid driver's license, auto insurance, clean I-9 profile, and full alignment with Fair Housing, ADA, and Fair Credit Reporting Act laws.

What the Job Looks Like (What You'll Do)

• Close Active Leads: Welcome prospective residents, analyze their specific housing preferences, and deliver impactful, professional community tours.
• Manage Leasing Lifecycle: Review applications for accuracy, collect matching application fees/deposits, verify identification, and handle move-in files.
• Process Move-In Payments: Secure all certified initial rental and administrative payments securely before releasing keys to new community members.
• Engage Modern Pipelines: Respond immediately to prospective inbound calls, email traffic, text channels, and Knock activity with enthusiastic follow-up.
• Audit Property Aesthetics: Conduct daily morning walks of model units, amenity centers, and "market-ready" vacant floorplans to ensure pristine showing status.
• Champion Customer Retention: Serve as a reliable, helpful point of contact for current residents, handling inbound inquiries and routing service requests.
• Conduct Market Research: Stay actively informed on surrounding neighborhood market conditions, competitor pricing shifts, and community marketing ideas.
• Maintain Perfect Files: Organize, assemble, and update digital and physical resident account records to ensure total corporate compliance.
• Support Office Operations: Assist the Property Manager and Assistant Manager with daily data updates, office supply inventories, and localized outreach initiatives.
• Elevate Curb Appeal: Actively survey the asset layout during standard walks, picking up loose litter and noting physical repair items to maintenance.

QualificationsNE Property Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NE Property Management complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.