KETTLER currently has an opening for a Leasing Consultant at The pointe at Midtown, an apartment community located in Raleigh, NC.
Compensation: $19 per hour plus leasing and renewal commissions.
We offer a robust Benefits Package including, but not limited to:
- Paid Time Off
- Health, Dental, Vision insurance; Life Insurance; Prescription coverage
- Tax-Advantaged Spending Accounts (HSA or FSA)
- 401(k) retirement plan with company match
Responsibilities
- Greeting prospective residents and providing them with property tours.
- Performing proper outreach marketing.
- Help create engaging social media initiatives to connect residents, and manage posts.
- Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
- Assisting with resident retention.
- Support efforts to partner with nearby businesses, events, and other local organizations.
- Walking the marketing path daily.
- Providing excellent customer service to residents and prospects.
- Processing lease applications and qualifying residents.
- Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
- Play a key role in resolving resident concerns and issues.
- Other duties as assigned.
Qualifications
- At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
- High School Diploma, GED, or equivalent; some college preferred.
- Customer service, sales, and goal-oriented mindset.
- Must be able to work on weekends and holidays.
- Computer proficiency and knowledge of the Microsoft Office Suite
- Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
- Familiarity with social media platforms, as well as best practices for businesses.