Leasing & Community Experience Specialist

KETTLER; Raleigh (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

401(k) with company match

Job summary

KETTLER is seeking a Leasing Consultant for The Pointe at Midtown in Raleigh, NC. You will greet prospects, give property tours, perform outreach marketing, and manage social media initiatives to engage residents.

The role emphasizes daily follow-up, resident retention, and collaboration with local businesses, events, and organizations. Weekend and holiday availability is required for success.

Qualifications

• At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well as best practices for businesses.

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to ensure all questions are answered and a high-touch approach is adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Other duties as assigned.

Skills

Customer service

Sales

Office experience

Social media

MS Office

Education

High School Diploma or GED

Some college

Tools

Microsoft Office

Job description

KETTLER is seeking a Leasing Consultant for The Pointe at Midtown in Raleigh, NC. You will greet prospects, give property tours, perform outreach marketing, and manage social media initiatives to engage residents.

The role emphasizes daily follow-up, resident retention, and collaboration with local businesses, events, and organizations. Weekend and holiday availability is required for success.