Leasing Consultant

Thompson Thrift; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Thompson Thrift seeks a Leasing Consultant at Refinery at Pointe17 in Phoenix, Arizona, to provide exceptional customer service, assist with leasing and sales processes, and ensure high occupancy rates. Candidates should be energetic, experienced in leasing or sales, and committed to supporting residents in finding their ideal home.

Benefits

Mileage reimbursement for outreach

Career advancement opportunities

Supportive and collaborative work environment

Qualifications

• 1 year in a similar role or professional office environment with preferred experience in sales.
• Proficient in Microsoft Office and preferably Yardi software.
• Valid driver’s license required for outreach marketing.

Responsibilities

• Assist prospective residents with tours and the application process.
• Provide outstanding customer service to residents and prospects.
• Prepare lease agreements and maintain accurate resident files.

Skills

Customer Service

Sales

Communication

Multitasking

Education

High School Diploma (GED)

Tools

Microsoft Office Suite

Yardi Software

Job description

Join Our Team as a Leasing Consultant at Refinery at Pointe17 in Phoenix, Arizona!

Are you passionate about providing exceptional customer service and helping people find the perfect home? Thompson Thrift is looking for an energetic and driven Leasing Consultant to join our team and contribute to creating vibrant communities.

Why Thompson Thrift?

At Thompson Thrift, we pride ourselves on developing and managing communities where people love to live. Our commitment to excellence extends to our team members through initiatives like TT Serve, which supports personal growth and community outreach, and our Family Impact Program, which focuses on work-life balance. We offer opportunities for career advancement in a supportive and collaborative environment.

Your Role as a Leasing Consultant:

As a Leasing Consultant, you will be the first point of contact for prospective residents. You’ll guide them through the leasing process and help match them with their ideal home, all while promoting a positive image of the community and ensuring high occupancy rates.

What You’ll Do:

• Leasing & Sales: Assist prospective residents with tours, answer inquiries, and guide them through the application and leasing process.
• Resident Relations: Provide outstanding customer service to both prospective and current residents, ensuring their needs are met and concerns addressed.
• Marketing & Outreach: Assist with marketing efforts, including online listings, social media engagement, and hosting community events to attract and retain residents.
• Administrative Support: Prepare lease agreements, process applications, and maintain accurate resident files and reports.
• Community Knowledge: Stay informed about the property and surrounding neighborhood to effectively communicate the benefits to prospective residents.
• Team Collaboration: Work closely with the on-site management team to meet occupancy goals and contribute to the success of the property.

Our Ideal Candidate:

• Min Education: High school diploma (GED) or an equivalent level of education and experience.
• Min Experience: 1 year in a similar role or a professional office environment. Preferred 2 years in sales, leasing, or customer service. A minimum of 5 years of experience in residential leasing or property management will be considered in place of a high school diploma (GED).
• Class A or luxury lease-up experience a plus!
• A valid driver’s license and reliable vehicle is required for this role for purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate.
• Flexibility to work some evenings; must be able to work weekends.
• Must be familiar with Microsoft Office Suite; proficiency in Yardi software preferred.
• A positive attitude and a passion for helping people find their ideal home.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.