Leasing Consultant

Rudin Management Company; New York (NY); Presencial; USD 60.000 - 75.000; Jornada completa

Descripción de la vacante

Rudin Management Company is looking for a Leasing Consultant in New York, NY, responsible for achieving high occupancy and resident retention by building relationships with prospective and current residents.

This role includes performing sales functions, marketing apartments, maintaining listings, and providing excellent customer service. Candidates should have leasing experience or related customer service skills, with a strong focus on communication and sales.

Compensation ranges from $60,000 to $75,000 annually, based on qualifications and experience.

Formación

• Apartment leasing experience or related customer service experience.
• Ability to read and complete documents effectively.
• Work schedule includes 9am-6pm from Tuesday through Saturday.

Responsabilidades

• Achieving occupancy and resident retention goals.
• Conducting apartment tours and follow-ups until leasing is completed.
• Maintaining listings and ensuring property standards.

Conocimientos

Apartment leasing experience

Customer service

Sales skills

Communication

Mathematical skills

Proficiency in property management software

Educación

Associates or Bachelor’s Degree

Herramientas

Yardi CRM

Rent Café

Yardi Voyager

Microsoft Office

Descripción del empleo

Leasing Consultant# Leasing ConsultantNew York, NY 10128; New York, NY 10024## OverviewSalary Range$60,000.00 - $75,000.00 Salary/year## DescriptionThe Leasing Consultant is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with prospective and current residents, clients, and vendors. The Leasing Consultant is also directly responsible for all sales related functions, which include but are not limited to, the marketing, leasing, content creation, and listing of apartment homes.Marketing:* Maintain a detailed understanding of market trends, competitor rents, and product positioning* Use Yardi CRM, Rent Café, and Yardi Voyager property software to track apartment availability and create and review website content ensuring that accurate photos, descriptions and amenities are reflected* Monitor and maintain listings on external marketing sources* Partner and engage with internal showing agent and external brokers to showcase available apartments* Walk vacant apartment and show units to ensure they meet the Company’s standards for prospect touringSales:* Respond to prospect inquires timely via the CRM platform to incentivize prospects to tour the property* Warmly greet visitors, prospective renters, and current residents • Provide potential renters with information about the community, available units and amenities* Conduct apartment tours and complete ongoing follow up until a prospect leases or ends their search.* Assist current residents with transfers on site as neededAdministrative:* Record all telephone, tour and prospect traffic in CRM according to company policy* Complete competitive market surveys biweekly* Compile and complete sales report weekly for review by Revenue Manager and Head of Leasing* Process and complete rental applications inclusive of screening and employment/rental verifications* Prepare and complete an apartment lease agreement ensuring all pertinent documents are signed and completed prior to move in.* Assist with lease renewal pre calls and renewal conversationsCustomer Service:* Build rapport with current residents and provide a high level of customer service* Ensure property curb appeal is maintained at a high standard at all times* Assist with the planning and execution of resident events quarterly* Ensure resident concerns are addressed timely and follow-up is documented## QualificationsRequired:* Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality)* Ability to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents* Ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing)* Work Schedule: This position entails a regular work schedule from 9am-6pm, Tuesday through Saturday* Mathematical skills to calculate prorated rents, deposits, etc.* Proficiency in using property management software(s), as well as Microsoft Office in order to complete required reports, create marketing flyers, etc.* Basic knowledge of Fair Housing LawsPreferred* Associates or Bachelor’s Degree* 1 year experience in a property management or sales role.* Fair Housing training.