Leasing Consultant

Fogelman; Lauderdale Courts (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Fogelman in Lauderdale Courts, TN seeks a Leasing Consultant to welcome prospective residents, conduct property tours, and guide applicants through the leasing process while executing marketing strategies for the community and maintaining positive resident relations.

You will interview prospects, discuss floor plans and amenities, process applications, coordinate move-ins, and support lease renewals. Strong communication and customer service are essential.

Qualifications

• One year experience as a leasing professional is preferred.
• Up to one year of related experience or training; equivalent education/experience acceptable.
• Experience with virtual and in-person community tours is preferred.
• Working knowledge of property management platforms (Yardi, Entrata, Yieldstar, CRM).
• Strong marketing ability to execute a property marketing plan and familiarity with the local market.
• Excellent verbal and written communication, relationship-building and customer service skills.
• Valid driver's license and automobile insurance may be required.

Responsibilities

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities and terms of lease.
• Ensures consistent follow-up with prospects
• Processes application for approval in compliance with policies and procedures.
• May be responsible for processing lease renewals.
• Schedules move ins and completes all lease paperwork with prospect.
• Walks all move-ins prior to the move in date to ensure readiness
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Assists with all marketing duties including preparation of market surveys.
• Assists with sending out all resident notices.
• Weekend work may be required.
• Adheres to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.

Skills

Leasing Experience

Customer Service

Communication

Sales/Marketing

Tools

Yardi

Entrata

Yieldstar

CRM

Job description

SUMMARY

The Leasing Consultant provides tours, completes the leasing process with prospective residents, executes marketing strategies for the community and maintains positive resident relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities and terms of lease.
• Ensures consistent follow-up with prospects
• Processes application for approval in compliance with policies and procedures.
• May be responsible for processing lease renewals.
• Schedules move ins and completes all lease paperwork with prospect.
• Walks all move-ins prior to the move in date to ensure readiness
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Assists with all marketing duties including preparation of market surveys.
• Assists with sending out all resident notices.
• Weekend work may be required.
• Adheres to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.

QUALIFICATIONS AND SKILLS

• One year experience as a leasing professional is preferred.
• Up to one year of related experience or training. An equivalent combination of education and experience may be acceptable.
• Experience with virtual and in-person community tours is preferred.
• Working knowledge of property management platforms (i.e. Yardi, Entrata, Yieldstar, CRM) preferred.
• Marketing skills with the ability to execute a property marketing plan through outside marketing, social media and resident functions. Familiarity with the local market preferred.
• Excellent communication (verbal and written), relationship-building and customer service skills.
• A valid driver's license and automobile insurance may be required.

ENVIRONMENTAL AND PHYSICAL DEMANDS

The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constant walking, standing and sitting alternately
• Frequent climbing of stairs
• Occasionally bending, stooping, kneeling, crawling, squatting, pushing, pulling and reaching above shoulders.
• Frequently lifts less than 10 lbs.; occasionally lifts over 10 lbs.
• Strong constant figure dexterity with the ability to grasp/turn.
• Strong sensory skills such as good eyesight, good hearing, ability to comprehend, speak, write and communicate.
• Work in a variety of conditions; both indoors and outdoors.
• Noise level is usually moderate.
• Possibly exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc.

Fogelman is a drug free workplace and Equal Opportunity Employer. Offers are contingent upon the successful completion of the pre-employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.