Leasing Consultant

Stonemark; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Stonemark in Houston is seeking a Leasing Consultant to market and lease apartments. The ideal candidate will maintain an accurate inventory of available apartments and establish rapport with prospective residents, addressing their needs effectively.

The role entails guiding applicants through rental processes and ensuring apartments are prepared for viewings. Applicants should possess an Associate's degree and have strong communication and organizational skills.

Qualifications

• Requires Associate's degree or related experience in leasing.
• Strong communication skills essential for dealing with residents.
• Ability to lift up to 25 pounds and perform various physical tasks.

Responsibilities

• Maintain accurate inventory of apartments available for rent.
• Establish rapport with prospective residents and schedule showings.
• Process rental applications, leases, and assist in move-in/out processes.

Skills

Excellent people and communication skills

Organizational skills

Knowledge of word processing and spreadsheet software

Education

Associate's degree or equivalent

Tools

Word processing software

Spreadsheet software

Internet software

Job description

Overview

Basic Function: Markets, shows and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.

Responsibilities

Principle Responsibilities The activities listed below are not inclusive; however, they are indicative of the types of activities normally performed by the Leasing Consultant. Other duties may be assigned.

Essential Functions

• Maintains an accurate, updated inventory of apartments available to rent, a list of prospective residents, and current information concerning renewals.
• Establishes rapport with each prospective resident, determines needs and desires, and presents the community in a manner that addresses those needs and desires.
• Schedules appointments for showing market-ready apartments, overcomes objections, obtains commitment to lease and follows up on undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Assists in move-in/move-out process and ensures that apartments to be shown and leased are clean and attractive.
• Assists in the collection of rent and other monies due and processes service requests for maintenance service.
• Assists in preparation of community newsletter.
• Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.

Approvals

Pre-qualification of prospective residents.

Development or Review and Submission for Approval

• Process rental applications, leases and lease renewals.
• Correspondence to residents, prospective residents, etc.
• The monthly newsletter.
• Propose activities or social functions for residents.
• Exceptional cases concerning terms of renewals or lease applications.

Requirements

Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related leasing experience and/or training; or equivalent combination of education and experience.

Abilities and Aptitudes

Excellent people and communication skills are required. Must be well organized, professional, friendly, enthusiastic and diligent. Poise and positive attitude are essential.

Specific Skills

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software and internet software. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand, walk, sit and talk or hear.