Leasing Consultant

Gallery Residential; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

Gallery Residential is seeking a Marketing Representative for its Livano Springdale community. This entry-level position is focused on coordinating marketing and leasing strategies to achieve occupancy and client satisfaction. Applicants should possess strong sales and customer service skills, along with a high school diploma. The role requires engaging with residents and performing leasing activities effectively while being available for a regular 40-hour work week.

Qualifications

• Employment history in sales and customer service required.
• High school diploma or GED equivalent is required.

Responsibilities

• Conduct property tours and manage leasing processes.
• Design and execute marketing strategies to drive traffic.
• Respond to resident concerns and ensure satisfaction.

Skills

Sales Skills

Customer Service

Project Management

Education

High school diploma or GED equivalent

Tools

Yardi

Entrata

Job description

1 week ago Be among the first 25 applicants

Position Summary:The Marketing Representative is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. This position is for Livano Springdale.

Organizational Responsibilities:

• Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions
• Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture
• Project Management: Create and maintain clear and sequenced plans to successfully launch projects
  
  

Essential Duties and Responsibilities:

• Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team
• Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs
• Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents
• Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew
• Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time
• Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents
• Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential’s policies and performance expectations
  
  

Work Hours:

This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Marketing Representatives must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.

Education/Experience:

Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required.

Reasoning Ability:

Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Proficiency in word processing, property management applications (preferably Entrata), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites.

Certificates and Licenses:

Industry certifications are appreciated. Current valid drivers license is required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Powered by JazzHR

Uy3Fxe3TbZ

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

• Industries

  Internet Publishing

Referrals increase your chances of interviewing at Gallery Residential by 2x

Get notified about new Leasing Consultant jobs in Louisville, KY.

Assistant Leasing/Property Manager - Apartment Community

Leasing Consultant - Louisville, KY $1,000 Sign-On Bonus

Leasing Consultant (310 @ Nulu) Part-Time- Saturdays Only

Member Services Representative Part Time

Customer Service Representative - State Farm Agent Team Member

Louisville, KY $50,000.00-$70,000.00 8 months ago

Member Services Representative Part Time

Member Services Representative Part Time

Customer Service Representative - State Farm Agent Team Member

Louisville, KY $30,000.00-$40,000.00 7 months ago

Customer Relations Representative - State Farm Agent Team Member

Louisville, KY $70,000.00-$85,000.00 4 months ago

Member Services Representative Part Time

Louisville, KY $40,000.00-$45,000.00 1 month ago

Member Services Representative Full Time

Member Services Representative Full Time

Member Services Representative Part Time

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.