Leasing Consultant

Campus Apartments; Lancaster (Lancaster County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an enthusiastic Leasing Consultant to join their vibrant team. This entry-level role offers the opportunity to engage with residents, manage leasing activities, and contribute to maintaining high occupancy levels in properties. Ideal candidates will possess strong customer service and communication skills, and be ready to thrive in a fast-paced environment. Join a fun-loving team that values growth opportunities and stability, and be part of a company dedicated to providing superb housing for college students nationwide.

Benefits

Growth Opportunities

Job Training

Diversity and Stability

Fun Work Environment

Qualifications

• Bachelor's degree or equivalent experience required.
• First Aid/CPR certification or willingness to obtain.

Responsibilities

• Assist with leasing activities to maintain high occupancy levels.
• Respond promptly to resident concerns and complaints.
• Prepare weekly reports on property performance.

Skills

Customer Service

Communication Skills

Sales Skills

Problem-Solving

Education

Bachelor's Degree

Tools

Microsoft Office

Entrata

Job description

Join to apply for the Leasing Consultant role at Campus Apartments

Enthusiastic, outgoing leasing professional wanted!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been focused on providing superb housing for college students nationwide. Our success and growth are driven by our dedicated team.

If you love to have fun at work, work hard, and think outside the box, we want you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training, and a fun-loving environment. Consider joining us and changing your perspective on work!

The Leasing Consultant reports to the General Manager and is responsible for assisting with daily property operations to ensure customer satisfaction, financial stability, and good physical condition.

1. Assist with leasing activities to maintain high occupancy levels, including mailing renewal offers, logging responses, and managing property availability.
2. Maintain accurate records of availability compatible with lease renewal reports.
3. Approve, enter, and present rental applications to the General Manager for approval.
4. Manage property licenses and renewals by coordinating with legal counsel and city authorities.
5. Assist with the check-out process, ensuring compliance with final account statements, accepting keys, and inspecting vacated units.
6. Ensure accurate and efficient lease signing and resident check-ins.
7. Respond promptly to resident concerns or complaints, ensuring accuracy and fostering good relations; report to the General Manager.
8. Prepare weekly reports on property performance as needed.
9. Support the development and implementation of marketing and advertising strategies.
10. Assist in resident retention programs.
11. Maintain courteous communication with residents, applicants, staff, and vendors.
12. Answer phones as needed and perform general administrative duties such as filing and typing.
13. Qualifications include a Bachelor's degree or equivalent experience, First Aid/CPR certification or willingness to obtain, valid driver’s license, and proficiency in Microsoft Office and Entrata (preferred).
14. Ability to operate office equipment, handle numerical data accurately, and follow all applicable laws and deadlines.
15. Demonstrate a positive, professional, and enthusiastic attitude with excellent customer service skills and effective communication, especially in a fast-paced environment.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Management