Leasing Consultant

VPM Management, Inc; Kevet (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

VPM Management, Inc is seeking a Leasing Consultant for a brand-new Citrus Flats property in Santa Paula, CA. This full-time role requires engaging with prospective residents, touring the property, and processing leases while ensuring accuracy and policy compliance.

Responsibilities include handling applications, deposits, notices, and HUD/TCAC-related paperwork, with emphasis on community engagement and timely communication. Strong organizational skills and customer service are essential.

Qualifications

• Previous leasing or customer service experience in property management or real estate.
• Knowledge of HUD, TCAC, Section 8, Fair Housing, and tenant/landlord laws is a plus.
• Strong communication and public relations skills with a professional and courteous manner.
• Good organizational skills with a detail-oriented approach.

Responsibilities

• Answer calls and respond to prospective residents about lease terms and community features.
• Tour the property and vacancies with prospects, highlighting key benefits.
• Provide accurate rental rates, deposits, and lease terms per policy.
• Process applications, deposits, and lease agreements while maintaining compliance.
• Maintain resident files, reports, and inspections with accuracy.

Skills

Leasing experience

Customer service

Communication skills

Public relations

Tools

Property management software

Job description

Job Details: Job Location: CITRUS FLATS - SANTA PAULA, CA, Position Type: Full Time, Salary Range: $20.00 - $25.00Hourly, The Leasing Consultant is a full-time position, Monday - Friday for a brand-new build property, Citrus Flats located in Santa Paula, CA. Citrus Flats Apartments is a 166-unit Tax Credit property.

ESSENTIAL JOB FUNCTIONS

• Answer telephone calls and respond to prospective residents’ questions about lease terms and community features.
• Tour the property and vacant apartments with prospective residents, while highlighting key benefits of living in the community.
• Provide accurate information about rental rates, deposits, and lease terms in line with company policies.
• Collect and process rental applications, deposits, and lease agreements while maintaining compliance with company standards.
• Assist in promoting a positive community atmosphere by helping to retain current residents and responding promptly to their needs.
• Prepare move-in packages, traffic reports, and availability updates to support smooth operations.
• Handle maintenance requests with accuracy and ensure timely completion for residents.
• Prepare notices, legal packages, and assist in community activities, newsletters, and resident engagement efforts.
• Maintain resident files, reports, and inspection checklists with accuracy and attention to detail.
• Perform additional office and administrative duties as assigned by the Property Administrator and Regional Supervisor.
• Use property management software to track tenant information, lease agreements, and financial transactions.
• Assist with HUD Wait List management and accepting, updating and contacting Applicants for applications/status updates.
• Assist with HUD and Tax Credit Move In Files and Mass Annual Recertification files including interviews and processing certifications with Applicants/Tenants.
• Assist with HUD Interim Recertifications through year including interviews and processing of certifications with Tenants.
• Assist with generating and verifying HUD/EIV-required Monthly and Income Reports.
• Assist with obtaining verifications, other required documents and Tenant signatures for certifications in HUD-TRACS Software.
• Assist with apartment inspections, including generating work orders for HUD and TCAC required program inspections.
• Manage and update property records in digital systems to ensure accuracy and compliance.

Qualifications: REQUIRED EDUCATION AND EXPERIENCE

• Previous leasing or customer service experience in property management or real estate.
• Knowledge of HUD, TCAC, Section 8, Fair Housing, and tenant/landlord laws is a plus.
• Strong communication and public relations skills with a professional and courteous manner.
• Good organizational skills with a detail-oriented approach.
• Ability to walk long distances and navigate stairs with ease.
• Proficiency with basic computer applications, including property management software and 10-key.
• Demonstrated ability to build trust and deliver outstanding service in a community setting.
• Sales and negotiation skills to support leasing goals and occupancy rates.

COMPENTENCIES

• Ability to read and comprehend written instructions provided by the Property Administrator and/or Regional Supervisor.
• Adhere and lead through the company policies and procedures. Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act and all other laws pertaining to the industry.
• Ability to demonstrate proficiency in property management software and use it effectively to support daily operations.
• Lead in a manner consistent with VPM Management, Inc current standards as well as between properties, teams and locations.
• Ability to give direction, adapt to change, establish relationships, anticipate roadblocks and work in a team environment.
• Must be self-motivated, able to complete assigned tasks.
• Able to multitask and prioritize.

OTHER JOB REQUIREMENTS

• Ability to complete tasks requiring overhead work.
• Demonstrate ability to learn and adapt to property management software systems.
• Ability to lift, push, pull up to 15 lbs.
• Ability to lift and carry materials weighing up to 15 lbs.
• Ability to push, pull, bend and reach constantly.
• Ability to walk, stand constantly.
• Ability to walk up and down stairs safely frequently.
• Ability to communicate in English clearly in order to be understood by co-workers, residents, vendors and other local agencies.
• May perform other duties as directed.