Leasing Consultant

Wms; Jeffersonville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Waypoint is seeking a Leasing Consultant to connect with prospective residents, showcase floorplans, and turn inquiries into leases. You’ll leverage your sales and customer service skills to build relationships from first contact through move-in.

You’ll manage the leasing process, stay informed on community features, pricing, and Fair Housing requirements, support marketing efforts, and help maintain tour-ready models—all while providing exceptional resident service.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of leasing, sales, or hospitality experience preferred.
• Valid driver’s license required.
• Bilingual English/Spanish preferred.
• Familiarity with Yardi and CRM systems is a plus.
• Availability to work weekend rotation.

Responsibilities

• Build relationships with prospective residents through tours, calls, emails, and in-person interactions, presenting apartment homes and community amenities in a confident, professional manner.
• Serve as a knowledgeable resource on community features, floorplans, amenities, pricing, and how they compare to local competitors.
• Demonstrate a sense of urgency in responding to inquiries, conducting timely follow-ups, overcoming objections, and converting prospects into leases.
• Manage the leasing process, including applicant qualification, lease preparation, move-ins, rent calculations, prorations, and financial communications.
• Maintain accurate and organized records of leasing activity, prospect traffic, application materials, lease files, and system updates.
• Actively contribute to achieving occupancy goals through new leases, lease renewals, and managing a future resident waitlist.
• Support marketing efforts by conducting outreach and networking activities to generate new leads and referrals.
• Ensure the leasing office, model apartments, and community amenities are tour-ready and presentable at all times.
• Provide exceptional service to current and prospective residents, addressing inquiries and concerns courteously and efficiently to support overall satisfaction and retention.
• Understand and apply Fair Housing laws, lease documents, tenant-landlord regulations, and company policies.

Skills

Sales

Customer service

Communication

CRM familiarity

Bilingual

Weekend availability

Education

High school diploma or equivalent

Valid driver’s license

Tools

Yardi

CRM systems

Job description

Overview

We’re looking for top-tier, service-focused professionals to help create exceptional living experiences for our residents. We have a fantastic opportunity for a Leasing Consultant to join our team of talented property professionals. In this role, you’ll leverage your sales, customer service, and marketing abilities to connect with prospective residents, introduce them to our community, and turn inquiries into new leases. You’ll be a relationship builder, brand ambassador, and vital part of the resident experience from the first interaction through move-in and beyond.

We offer a competitive salary, comprehensive benefits package, and an environment where your contributions are recognized and celebrated. If you’re ready to build your career in multifamily property management, we want to meet you!

Key Responsibilities

• Build strong relationships with prospective residents through tours, calls, emails, and in-person interactions, presenting apartment homes and community amenities in a confident, professional manner.
• Serve as a knowledgeable resource on community features, floorplans, amenities, pricing, and how they compare to local competitors.
• Demonstrate a sense of urgency in responding to inquiries, conducting timely follow-ups, overcoming objections, and converting prospects into leases.
• Manage the entire leasing process, including applicant qualification, lease preparation, move-ins, rent calculations, prorations, and financial communications. Assist in evaluating applicant documents and preparing files for manager approval.
• Maintain accurate and organized records of leasing activity, prospect traffic, application materials, lease files, and system updates.
• Actively contribute to achieving occupancy goals through new leases, lease renewals, and managing a future resident waitlist.
• Support marketing efforts by conducting outreach and networking activities to generate new leads and referrals.
• Ensure the leasing office, model apartments, and community amenities are tour-ready and presentable at all times.
• Provide exceptional service to current and prospective residents, addressing inquiries and concerns courteously and efficiently to support overall satisfaction and retention.
• Understand and apply Fair Housing laws, lease documents, tenant-landlord regulations, and company policies.
• Perform other job-related duties as assigned.

What You’ll Bring

• High level of energy, enthusiasm, and a positive, solutions-oriented mindset in a fast-paced environment
• Strong communication, sales, and customer service skills.
• Familiarity with Yardi and CRM systems is a plus.
• Knowledge of Fair Housing regulations is ideal.
• Bilingual (English/Spanish) preferred.
• Availability to work weekend rotation.

Education & Experience

• High school diploma or equivalent required.
• Minimum 2 years of leasing, sales, or hospitality experience preferred.
• Valid driver’s license required.

We offer

• Monthly Leasing and Renewal Bonus
• Leaser of the month monetary reward
• Competitive wage
• Employee Housing Discount Program
• 120 hours PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward, Commuter Benefits, Employee Referral Program, Professional Development Training

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.