Leasing Consultant

AvalonBay Communities; Irvine (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

AvalonBay Communities is seeking a passionate Leasing Consultant to enhance the apartment living experience. This entry-level role focuses on customer service and sales, with responsibilities including managing leasing operations and providing tailored resident interactions. Join a dynamic team committed to redefining luxury living.

Benefits

Health, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

Employee stock purchase plan

20% discount on apartments

Qualifications

• 1-2 years of experience in leasing or customer service, preferably in real estate.
• Knowledge of fair housing laws and ability to work independently.

Responsibilities

• Manage daily leasing operations and assist prospective residents.
• Create tailored tours and follow-up communications for leads.
• Build relationships to enhance resident experiences.

Skills

Customer service

Sales and marketing

Interpersonal skills

Communication skills

Organization

Multitasking

Education

High school diploma or equivalent (GED)

Tools

Property management software

Microsoft Office Suite

Job description

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Overview
Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it’s helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow associates, we are committed to creating an unforgettable experience as a great place to live - and work.

The Role
Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.

AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to manage the daily leasing operations at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort – the future of apartment management starts here!

As a Leasing Consultant, you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure prospective residents know you care. Weekend availability, especially Saturdays, is required as it is a high-traffic time for prospective residents.

• Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships you build.
• Sales and marketing skills. Your personalized connections and recommendations drive leasing performance, and your ability to create excitement through creative campaigns, outreach, and social media fuels community enthusiasm.
• Follow-through. Understanding what’s important to prospective residents, you continually reach out with tailored updates — from the ideal floorplan to neighborhood hotspots — helping to paint a picture of what it’s like to call your community home.
• A genuine desire to help both residents and colleagues in Creating a Better Way to Live.

You Have

• A high school diploma or equivalent (GED)
• 1-2 years of experience in leasing or customer service, preferably in real estate or property management
• Strong interpersonal and communication skills
• Proficiency in property management software and Microsoft Office Suite
• Knowledge of fair housing laws and regulations
• Ability to work independently and as part of a team
• Excellent organizational and multitasking abilities

How AvalonBay Supports You

We offer comprehensive benefits including health, dental, vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan, and more. Growth opportunities based on achievement and promotion from within. Recognition programs celebrate your efforts and successes. Enjoy a 20% discount on our apartment homes and work in a culture built on integrity, caring, and continuous improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants regardless of race, ethnicity, religion, gender, sexual orientation, gender identity, age, disability, or protected status. We do not require or request personal identifiers such as age or graduation dates. For California residents, please review our Privacy Notice.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Management