Leasing Consultant

SimplyHome; Houston (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

SimplyHome by Camillo in Houston is seeking an experienced Leasing Consultant to engage incoming prospect leads and convert them into resident applicants. You will identify needs, present suitable properties, and guide applicants through showings and the application process.

This role requires a friendly, professional demeanor, excellent time management, and solid communication skills in English. CRM experience (Entrata or Salesforce) is preferred, as is knowledge of Texas real estate practices;

Qualifications

• Friendly, professional customer service mindset.
• Strong time management and multitasking ability.
• Excellent verbal and written communication in English.
• Experience with CRM tools (Entrata or Salesforce) preferred.
• Knowledge of Texas real estate practices is a plus.

Responsibilities

• Receive and follow up on incoming leads.
• Identify prospects' needs and match to properties.
• Show properties and provide access instructions.
• Explain application/screening steps to prospects.
• Guide prospects from lead to applicant.
• Follow up on showings and applications.
• Communicate clearly with team and prospects.
• Work during normal business hours, weekends, and some holidays.
• Maintain accurate records and CRM data.

Skills

Customer service

Time management

Communication

Problem solving

Teamwork

Bilingual (preferred)

Education

High School Diploma or GED

Real estate/property management experience

Tools

Entrata

Salesforce

Microsoft Office

Job description

SimplyHome by Camillo is actively seeking an experienced Leasing Consultant. They must be able to interact with incoming prospect leads and facilitate conversion to resident applicants.

Duties/Responsibilities:

• Receive incoming leads
• Perform outbound follow-up on leads
• Discover needs of future resident leads
• Provide follow up with leads to convert from prospect to applicant
• Identify properties that meet prospects needs
• Provide instructions for property access/showings
• Review application/screening requirements with prospects
• Review online application process steps with prospects
• Follow-up with prospects regarding property showings/applications
• Available for work during normal business hours, after-hours, weekends and select holidays.

Required Skills/Abilities:

• Friendly and welcoming demeanor with the ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.
• Excellent time management skills, detail-orientation and ability to multi-task and prioritize work.
• Strong decision-making and problem-solving skills, along with advanced conflict resolution skills.
• Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.
• Knowledge of management methods and sound employee relations techniques with an ability to connect to staff, troubleshoot problems and help teams collaborate, as necessary.
• Able to work in an equitable, inclusive, and diverse environment. The Camillo family of companies are committed to enhancing equity, inclusion, and diversity, including hiring talent from all backgrounds.
• Understand laws/statutes related to position.
• Experience in real estate/property management (preferred but not required).
• Excellent verbal and written communication skills.
• Ability to manage time effectively with little supervision.
• Ability to multi-task/manage multiple projects.
• Strong critical thinking skills.
• Experience with Entrata or other CRM tools (preferred but not required).
• Proficient with Microsoft Office.
• Bilingual capabilities (preferred but not required).

Education and Experience:

• High School Diploma or GED
• Experience with Entrata, Salesforce or other CRM tools (preferred but not required)
• Experience in real estate/property management (preferred but not required)

About Us

As one of the largest privately held real estate development and construction companies in Texas, Camillo Companies exists to open doors to greater opportunities for all people. For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs. Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability. In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of SimplyHome, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects. Beginning in 2023, the company made acquisitions to expand into new markets in and outside of Texas.

Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, and veterans to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non-merit factor.

Please note this job description is not designed to cover or contain a comprehensive listing of all responsibilities or duties required. Other assignments, projects, and duties may be required. #SimplyCareers

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.