Leasing Consultant

Indus Communities; Houston (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Bonus potential

Hourly pay range

Medical benefits

Dental & Vision

Employer-paid life insurance

PTO

Rent discount

Education scholarships

Referral program

Job summary

Indus Communities in Houston is seeking a Leasing Consultant who will be the first impression of the community and drive resident acquisition and satisfaction.

You will welcome prospects, conduct tours, showcase homes, process leases, and support move-ins and renewals while delivering exceptional customer service in a fast-paced, people-first environment.

Qualifications

• Six months of relevant sales and customer service experience.
• Excellent interpersonal, customer service, organizational, and follow-through skills.
• Demonstrate an ability to support and contribute to the community team.
• Strong verbal and written communication and relationship-building skills.
• Operate Microsoft Office and property management technology platforms.

Responsibilities

• Welcome prospects and build rapport while getting to know their needs and wants.
• Provide engaging community tours
• Showcase apartment homes and highlight the benefits of living at Indus Communities
• Convert qualified prospects into happy residents
• Process lease applications and assist with applicant screening
• Support resident move-ins, move-outs, and lease renewals
• Build positive relationships with residents and provide outstanding customer service
• Assist with marketing initiatives, outreach efforts, and community events
• Conduct apartment inspections and help maintain community standards
• Partner with maintenance and management teams to deliver an exceptional resident experience

Skills

Sales experience

Customer service

Interpersonal skills

Organization

Communication

Microsoft Office

Property management software

Education

High School Diploma or GED

Tools

Microsoft Office

Property management software

Job description

Description

At Indus Communities, we do more than manage apartment communities; we transform them. Since our first acquisition in 2002, we've been revitalizing multifamily communities in the Class B & C property space, across the Spring Branch and Southwest Houston area, creating places where residents feel proud to live, and teams feel proud to work. Today, we manage 39 apartment complexes, approximately 11,000 apartment homes, and remain committed to our mission of turning under-managed properties into thriving communities.

We're looking for a driven, sales and customer-focused Leasing Consultant who is passionate about connecting with people, delivering exceptional service, and helping families find a place to call home. If you're a natural relationship builder with a passion for sales, hospitality, and resident satisfaction, we'd love to meet you.

We offer:

• Real career growth
• Supportive, team-driven culture
• Work that truly matters
• Competitive pay & benefits:
• Earn up to $6k in bonus potential, $16-$23 hourly, based on experience, and community size & complexity
• Medical: $0 Deductible, $0 Copay, $0 Coinsurance (with baseline visit)
• Dental & Vision
• Employer-Paid Life Insurance
• Up to 160 hours of Paid Time Off (PTO)/Birthday PTO
• 25% Rent Discount - after 30 days of employment
• Bonus & Referral Program
• Up to $1,000 Employee Referral Bonus
• Education Scholarships for Employees & Families
• Emergency Relief Loans up to $2,500 (Interest-Free)

What You'll Do

As a Leasing Consultant, you'll be the first impression of our community and a key contributor to its success.

You’ll:

• Welcome prospects and build rapport while getting to know their needs and wants.
• Provide engaging community tours
• Showcase apartment homes and highlight the unique benefits of living at Indus Communities
• Convert qualified prospects into happy residents
• Process lease applications and assist with applicant screening
• Support resident move-ins, move-outs, and lease renewals
• Build positive relationships with residents and provide outstanding customer service
• Assist with marketing initiatives, outreach efforts, and community events
• Conduct apartment inspections and help maintain community standards
• Partner with maintenance and management teams to deliver an exceptional resident experience

What Makes You Successful

You:

• Have Strong attention to detail and accuracy
• Are Friendly, approachable, and service-oriented
• Are Motivated by goals and resident satisfaction
• Are Organized, detail-oriented, and dependable
• Are Able to multitask in a fast-paced environment
• Are Comfortable speaking with people from diverse backgrounds
• Are A collaborative team player who takes pride in creating a welcoming community
• Possess a strong commitment to helping prospective residents find the right home, with the empathy, compassion, and cultural awareness needed to build meaningful connections with people from all walks of life.

Why Join Indus Communities?

At Indus Communities, you'll have the opportunity to make a meaningful impact on residents' lives while growing your career with a company that values:

• Passion
• Respect
• Integrity
• Collaboration
• Excellence

We invest in our people, celebrate successes, and provide opportunities for professional growth and advancement.

Requirements

What We're Looking For

Required Qualifications

• High School Diploma or GED
• At least six months of relevant sales and customer service experience
• Excellent interpersonal, customer service, organizational, and follow-through skills
• Demonstrate an ability to support and contribute to the community team
• Demonstrate strong verbal and written communication and relationship-building skills
• Basic proficiency with Microsoft Office and property management technology platforms
• Assist with lease renewals by proactively communicating with residents and promoting retention
• Must possess a positive attitude and self-awareness to be fully present and engaging with team members, residents, and prospects, while exuding a smile and calm, pleasant demeanor
• Operate telephone, personal computer/keyboard, Microsoft Office, including Word, Outlook, and community software

Preferred Qualifications

Two or more years of experience in customer service and in sales and leasing across multifamily housing and/or hospitality

Indus Communities is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, sexual orientation, or any other protected characteristic.