Leasing Consultant

Island Palm Communities LLC; Honolulu (HI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) match

Medical, Dental & Vision plans

Flexible Spending Account

Tuition Reimbursement

Wellness program

Employee Assistance Program

Employee Discount Programs

Job summary

Island Palm Communities in Honolulu, HI is seeking a Leasing Consultant to show, sell, and lease homes, manage waitlists, and support resident relations.

You will handle inquiries, process applications, maintain occupancy, and coordinate with internal teams to ensure Rent Ready properties are ready and presentable. A high school diploma and 1–2 years in sales or hospitality are required; MS Office and YARDI knowledge is a plus.

Qualifications

• High School diploma or GED required.
• 1 to 2 years’ experience in sales, leasing and hospitality or customer service.
• Property management experience strongly preferred.
• Proficiency in Microsoft Office is required. Working knowledge of YARDI preferred but not required.

Responsibilities

• Review prospective residents applications to verify qualifications for the community according to laws and regulations.
• Handle telephone inquiries, internet leads and walk-in traffic and manage lead follow-up through CRM.
• Maintain and increase occupancy by selling and leasing homes through matching customers’ needs with inventory.
• Utilizes features/benefits, selling to communicate community value.
• Promotes positive resident relations by ensuring high-quality living experiences and first impressions.
• Educates and informs prospects of resident rules, policies, and procedures.
• Perform administrative functions required to lease property (rental applications, data entry, general correspondence, waitlist maintenance and resident files).
• May ensure ‘Rent Ready’ property is presentable at all times with attention to the five senses.
• Communicate effectively with internal and external customers respecting cultural differences.

Skills

Customer service

Sales

Leasing

Education

High School diploma or GED

Tools

Microsoft Office

YARDI

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Leasing Consultant

Full-time Regular Commission Sleasing, Honolulu, HI, US

3 days ago Requisition ID: 2704

Why Island Palm Communities?

Teamwork, innovation, and mutual respect. At Island Palm Communities, our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. Our team members are committed to helping people in the communities we serve, and we reward our team’s passion and hard work with competitive pay, amazing benefits, and learning and growth opportunities.

As part of WinnCompanies, we are a nationally recognized leader in property management and development. With 3,700 team members working across 600+ locations in 23 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.

• Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)
• 401(k) plan with a company match
• Various comprehensive Medical, Dental, & Vision plan options for you and your family
• Flexible Spending Account and Dependent Care Flexible Spending Account
• Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance
• Tuition Reimbursement program and continuous training and development opportunities
• Wellness program (group challenges, seminars, gym membership reimbursement)
• Employee Assistance Program
• Employee Discount Programs
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

The Leasing Consultant is responsible for showing, selling and leasing homes, working with prospective residents and carrying out activities related to managing the wait-list.

Primary Responsibilities

• Review prospective residents applications to verify their qualifications for the community according to all company, local, state and federal and other applicable laws and regulations.
• Handle telephone inquiries, internet leads and walk-in traffic and manage lead follow-up through CRM.
• Maintain and increase occupancy by selling and leasing homes through matching customers’ needs and desires with community inventory available and demonstrating the value in our community.
• Utilize features/benefits, selling to communicate community value.
• Promotes positive resident relations by working to make the living experience, particularly the first impressions, of the highest quality.
• Educates and informs prospects of relevant resident rules, policies, and procedures
• Perform administrative functions required to lease property (to include processing rental application, data entry, general correspondence, waitlist maintenance and resident files).
• May be responsible for ensuring ‘Rent Ready’ property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
• Communicate effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages.

Job Requirements

• High School diploma or GED required.
• 1 to 2 years’ experience in sales, leasing and hospitality or customer service. Property management experience strongly preferred.
• Proficiency in Microsoft Office is required. Working knowledge of YARDI preferred but not required.
• A current vehicle license in good standing and must be able to meet the driving records standards outline in the Company Safe Vehicular Operations Policy.