Leasing Consultant

Coastal Ridge Real Estate; Goleta (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Coastal Ridge Real Estate is seeking a Leasing Consultant to support day-to-day resident interactions at Solis Isla Vista, near UCSB. This full-time role reports to the Property Manager and involves guiding prospective residents through tours, applications, and lease execution.

You will work to meet leasing goals, respond to inquiries within 24 hours, and help coordinate community marketing and resident events in a dynamic student housing setting.

Qualifications

• High school diploma or equivalent is required.
• Previous leasing/sales experience preferred; multifamily or student housing is a plus.
• Strong computer literacy and ability to learn new systems quickly.

Responsibilities

• Contribute to individual and team leasing targets.
• Greet prospects and build rapport to create positive first impressions.
• Provide property tours highlighting features and benefits.
• Close leases by addressing objections and securing commitments.
• Respond to leasing inquiries within 24 hours via phone, email, or in person.
• Maintain accurate lead data in Entrata and follow up with prospects.
• Stay informed on leasing trends, traffic, and availability to guide decisions.
• Ensure the office, model units, and common areas are well maintained.
• Support community marketing, outreach, and resident events.
• Guide applicants through the application and lease execution process.
• Collect move-in related fees and handle paperwork securely.
• Assist with resident inquiries and service requests.

Skills

Customer service

Communication

Computer literacy

Learn new systems

Emergency duties

Education

High school diploma or equivalent

Tools

Entrata

OneSite

RealPage

Excel

Job description

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Solis Isla Vista offers off-campus student housing in Isla Vista near the University of California, Santa Barbara. We are perfectly situated steps from the beach and have near-endless dining and entertainment options. Our studio, 1, 2, and 3-bedroom apartments put you within walking distance of UCSB, and we have five unique floor plans to choose from. Solis Isla Vista offers residents modern upgraded floor plans, tile and hardwood flooring, vaulted ceilings, ample storage space, a private patio or balcony, ocean views, and an on-site laundry facility. Explore our Isla Vista apartments near UCSB today!

What You’ll Own:

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.