Leasing Consultant

Coastal Ridge Real Estate; Gainesville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Coastal Ridge Real Estate seeks a Leasing Consultant in Gainesville, FL to drive leasing efforts and manage day-to-day resident interactions. You will greet prospects, conduct property tours, and help guide applicants from inquiry to lease execution while delivering exceptional service.

The role is full-time, non-exempt, and reports to the Property Manager, with responsibilities including managing leads in Entrata, responding within 24 hours, and participating in community marketing and events

Qualifications

• High school diploma or equivalent.
• Willingness to obtain licenses and/or certifications as required by state/local jurisdictions.
• Previous leasing and sales experience preferred; multifamily or student housing is a plus.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel is a plus.

Responsibilities

• Greet, engage, and build rapport with prospective residents while meeting leasing goals.
• Provide tours showcasing property features and tailoring the experience to prospects.
• Close leases by addressing objections and securing commitments.
• Respond to leasing inquiries within 24 hours via phone, email, or in person.
• Enter and maintain lead information in Entrata; follow up with warm calls and emails.

Skills

Customer service

Leasing experience

Excel proficiency

Communication skills

Education

High school diploma

Tools

Entrata

OneSite

RealPage

Job description

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Discover Hideaway, the ultimate off-campus student apartment community in Gainesville, FL. Just minutes away from UF, our newly renovated, spacious 2, 3, and 4-bedroom premium and standard apartments are perfect for students looking for a convenient and comfortable living experience close to downtown. At Hideaway, we prioritize your convenience. Students can ride the Gainesville RTS bus for free to anywhere they want to go allowing you to explore the city effortlessly. Our apartments near UF come with an array of amazing features that will make you feel right at home. Enjoy private bathrooms for every room, a full-size washer and dryer, screened-in patios, free cable and Wi-Fi, fully furnished bedrooms with queen beds, and much more.

What You’ll Own:

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.