Leasing Consultant

Bedrockmanagement; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Bedrock Property Management seeks a Leasing Consultant in Dallas, TX to support day‑to‑day operations and resident satisfaction. You will help achieve leasing and financial goals while delivering excellent customer service, acting as the primary point of contact for prospects, residents, and vendors.

You will engage in tours, market the property, and collaborate with the Community Director to meet community goals, upholding high standards of service and integrity.

Qualifications

• 1 year of multi-family property management experience preferred.
• Previous leasing experience encouraged to apply.
• Customer experience oriented with strong communication skills.

Responsibilities

• Provides exemplary customer service to all residents, proactively solving issues and creating a warm and welcoming environment.
• Abides by federal fair housing standards and all applicable laws.
• Develops professional skills, seeking continual growth and learning from mistakes.
• Embodies company policies and procedures in all interactions.
• Present a professional image and effectively represent the company to residents, vendors, and owners alike.
• Operates computers and other technological devices on site.
• Represents the community on the phone and in written communication.
• Greets residents, keeps a neat office, and serves as a point of contact.
• Completes prospective resident tours, showcasing the property with pride.
• Resolves issues promptly with a focus on customer service.
• Travels to meet residents as needed to ensure safety and satisfaction.
• Drives property performance by participating in resident events and marketing.
• Performs all other duties, as assigned.

Skills

Customer communication

Prospect engagement

Property marketing

Resident relations

Team collaboration

Job description

We're growing - intentionally, and with the right people.

We treat everyone with respect, kindness, and empathy. Good for the team, good for the people we serve - there's no difference between the two.

BY ANY MEANS

No matter the ask, we find a way. We take total ownership to make it happen - going above and beyond, without compromising integrity.

CONTINUAL GROWTH

We see every opportunity to grow and develop as individuals and as a company. The best version of Bedrock is always the next one.

BE CLEAR, BE KIND

We believe in the clarity of kindness - courageous enough to have hard conversations, grounded enough to have them well.

-Competitive compensation and defined growth paths

-A culture that rewards results, not just effort

- Work across multiple asset classes and markets

-Ownership mentality - your outcomes are your own

-A team that holds itself to a high standard and supports you in doing the same

-Built from the ground up - you'll see your impact

Position:Leasing Consultant

Location: Dallas, TX

Job Id:1672

# of Openings:0

At Bedrock Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Bedrock focuses on providing the best service to our residents and our owners!

Bedrock Property Management Purpose and Core Values:

The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service.

Our Core Values:

Win As One:We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’

By Any Means:No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity.

Continual Growth:We seize every opportunity to grow and develop as individuals, employees, and as a company.

Be Clear, Be Kind:We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency.

POSITION SUMMARY:

Bedrock’s Leasing Consultants are essential to the property's overall success supporting the day to day operations while ensuring our residents' satisfaction. Our next Leasing Consultant will ensure efficient operations by meeting the leasing and financial goals and performance of your community, while delivering excellent customer service.

KNOWLEDGE/SKILLS/ABILITIES:

• Effectively manage the community's reputation via social media, direct communication, and marketing.
• Be the primary communicator to prospects, residents, vendors, and your market.
• Constantly learn and search for ways to improve traffic, leasing, and total income.
• Work with passion and take pride in what you do.
• Be an effective listener who offers helpful solutions.
• Possess great energy, enjoy challenges, and constantly set and reach new goals.
• Work alongside the Community Director in achievement of property goals.

ESSENTIAL JOB FUNCTIONS:

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all..
• Abides by federal fair housing standards and all other applicable laws.
• Develops their professional skills, seeking continual growth and learning from mistakes.
• Embodies company policies and procedures in all interactions.
• Present a professional image and effectively represent the company to residents, vendors, and owners alike.
• Operates computers and other technological devices on site.
• Represents the community on the phone and in written communication.
• Greets residents, cleans and maintains a neat office, and serves as a point of contact.
• Completes prospective resident tours, showcasing the property with pride.
• Resolves issues in a timely manner with a focus on customer service.
• Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.
• Performs all other duties, as assigned.

SPECIFIC EDUCATION OR EXPERIENCE:

• (1) year of multi-family property management experience preferred.
• Previous Leasing experience preferred.
• Customer Experience Specialists or related fields encouraged to apply.
• Previous experience working with a team to meet success.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 25 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.

TRAVEL REQUIREMENTS:

• Travel up to 5% of the time.

The Bedrock Experience

We're creating a different kind of company at Bedrock. We promise we willneverbe ordinary, which we hope you can see by this job description. At Bedrock, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then Bedrock could very well be the last company you ever work for.

Bedrock Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.