Leasing Consultant

SYNC Residential; Dallas (TX); On-site; USD 30,000 - 45,000; Part time

Job summary

A leading residential company is looking for a Leasing Consultant to enhance occupancy rates and manage tenant relations. The ideal candidate will have a strong sales background and exemplary customer service skills, ensuring effective communication with clients and residents. This part-time role at SYNC at West Dallas requires enthusiasm and a proactive approach to leasing and administrative duties, contributing to a positive living environment.

Benefits

Medical, dental, vision, disability and life insurance

401(k) with employer match

Generous paid time off

Monthly Leasing Commissions

Monthly Resident Renewal Bonus

Qualifications

• Minimum 2 years of sales experience required.
• Previous leasing experience highly preferred.
• Excellent communication skills important.

Responsibilities

• Serve as the first point of contact for all prospects.
• Attempt to lease and prelease apartments.
• Record all traffic and activities daily.

Skills

Sales Experience

Customer Service

Verbal Communication

Written Communication

Interpersonal Skills

Education

High school graduate or GED

Tools

Microsoft Office

Job description

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Community: SYNC at West Dallas

Brief Description

Job Title: Leasing Consultant

Community: SYNC at West Dallas

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties: Acts as the first line contact, verbally and in-person, for all prospects, vendors, fellow employees, management executives and public in general. Attempts to lease apartments shown and/or preleases apartments with notices to vacate through new contacts and renewals of existing residents. Increase value of real estate by reaching and maintaining maximum occupancy of apartments and their maximum rates. This is a line position with direct impact on company funds.

• Answers all telephone calls, stands and greets all in-person visitors. Answers inquiries and provides rental information in an enthusiastic and positive manner. Schedules sales appointments. Converts prospect phone calls into property visits.
• Tours model or market units daily, confirming readiness for presentation each morning and closing each evening. Demonstrates units to prospects in a manner so as to attempt to close 50% of all prospects shown. Must meet individual goals and property goals set by property. Goals may fluctuate depending on the needs of each specific property.
• Record all traffic and activities daily and applies company guest card and follow-up programs in a prompt and consistent manner.
• Notifies prospects of application acceptance or rejection within 24 hours of acceptance determination.
• Completes and reviews market survey to maintain current knowledge of local markets.
• Receives and records resident service requests ensuring full and accurate information is taken; post completed service requests. Follows up by phone on completed work orders each week.
• Completes other administrative, marketing and other reasonable duties as assigned.
  
  

Marginal Duties

• Make business and locator contacts weekly to promote the property and generate traffic.
• Executes lease paperwork and move in packet, following company policies regarding move-in details including Day 1 walk through procedures with new resident and targets a zero defect move-in experience.
• Assist in resident retention and relations programs in a manner inviting resident satisfaction and comfort.
• Keeps leasing office and desks neat and orderly at all times and maintains office standardization system, including filing and forms supplies.
• Travels to suppliers to pick up parts and supplies as needed.
• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.
• Immediately record all marketing and traffic including emails, telephone calls, and in-person visits on appropriate reports.
• Lease apartments and be responsible for all paperwork involved in taking applications.
• Files own guest cards and maintain according to established procedures.
• Inspect model and available “market ready” units; communicate related service needs to Property Manager.
• Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e. credit check, rental history, etc.) Submit processed applications to Property Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.
• Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Assist in monitoring renewals. Distribute follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Represent the company in a professional manner at all times.
• Design and implement and outreach (outside marketing) plan with property manager.
• Allocate time for outside marketing. (Must provide your own transportation)
  
  

Benefits

• Medical, dental, vision, disability and life insurance
• 401(k) with employer match
• Generous paid time off
• Monthly Leasing Commissions
• Monthly Resident Renewal Bonus
  
  

Experience Requirements

• A minimum of two years of sales experience is required
• Previous leasing experience is highly preferred
• Previous experience with real estate, retail and other service related industries
• High school graduate or GED is required
• Proficient in Microsoft Office
• Excellent verbal and written communication skills and interpersonal skills
• Valid Driver's License
  
  

Summary

Position Summary: Responsible for all sales and on-site marketing and to increase and maintain a high property occupancy and leased position. Serves as first point of contact for property office.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Management

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