Leasing Consultant

Fogelman; Cordova (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Fogelman in Cordova, TN is seeking a Leasing Consultant to welcome prospects, conduct tours, and guide them through the lease process.

You will coordinate move-ins, assist with marketing strategies, and maintain positive resident relations, while ensuring Fair Housing compliance. Strong communication and customer service skills, plus experience with property management software, are valued.

Qualifications

• Experience in leasing and customer service is preferred.
• Strong communication and relationship-building abilities are essential.
• Familiarity with property management platforms and marketing is highly valued.

Responsibilities

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model apartments and discusses lease terms and amenities.
• Performs follow-up with prospects and processes applications per policy.
• Schedules move-ins, completes lease paperwork, and coordinates resident relations.
• Assists with marketing duties and resident notices.

Skills

Leasing experience

Customer service

Communication skills

Marketing skills

CRM familiarity

Tools

Yardi

Entrata

Yieldstar

CRM software

Job description

SUMMARY

The Leasing Consultant provides tours, completes the leasing process with prospective residents, executes marketing strategies for the community and maintains positive resident relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities and terms of lease.
• Ensures consistent follow-up with prospects
• Processes application for approval in compliance with policies and procedures.
• May be responsible for processing lease renewals.
• Schedules move ins and completes all lease paperwork with prospect.
• Walks all move-ins prior to the move in date to ensure readiness
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Assists with all marketing duties including preparation of market surveys.
• Assists with sending out all resident notices.
• Weekend work may be required.
• Adheres to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.

QUALIFICATIONS AND SKILLS

• One year experience as a leasing professional is preferred.
• Up to one year of related experience or training. An equivalent combination of education and experience may be acceptable.
• Experience with virtual and in-person community tours is preferred.
• Working knowledge of property management platforms (i.e. Yardi, Entrata, Yieldstar, CRM) preferred.
• Marketing skills with the ability to execute a property marketing plan through outside marketing, social media and resident functions. Familiarity with the local market preferred.
• Excellent communication (verbal and written), relationship-building and customer service skills.
• A valid driver's license and automobile insurance may be required.

ENVIRONMENTAL AND PHYSICAL DEMANDS

The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constant walking, standing and sitting alternately
• Frequent climbing of stairs
• Occasionally bending, stooping, kneeling, crawling, squatting, pushing, pulling and reaching above shoulders.
• Frequently lifts less than 10 lbs.; occasionally lifts over 10 lbs.
• Strong constant figure dexterity with the ability to grasp/turn.
• Strong sensory skills such as good eyesight, good hearing, ability to comprehend, speak, write and communicate.
• Work in a variety of conditions; both indoors and outdoors.
• Noise level is usually moderate.
• Possibly exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc.

Fogelman is a drug free workplace and Equal Opportunity Employer. Offers are contingent upon the successful completion of the pre-employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.