Leasing Consultant

Fogelman; Memphis, Northern (TN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Drug-free workplace

Equal Opportunity Employer

Job summary

Fogelman in Memphis, TN is seeking a Leasing Consultant to lead property tours, complete the leasing process, and promote the community through marketing efforts.

The role emphasizes prospective resident interviews, lease paperwork, move-in coordination, and strong customer service to maintain positive relations.

Weekend work may be required; candidates should have good communication skills and a valid driver's license.

Qualifications

• One year experience as a leasing professional preferred.
• One year of related experience or training acceptable.
• Experience with virtual and in-person community tours preferred.
• Working knowledge of property management platforms (Yardi, Entrata, Yieldstar, CRM) preferred.
• Marketing skills with ability to execute a property marketing plan via outside marketing, social media and resident functions.
• Excellent communication, relationship-building and customer service skills.
• A valid driver’s license and automobile insurance may be required.

Responsibilities

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses lease terms and amenities.
• Ensures consistent follow-up with prospects.
• Processes applications for approval in compliance with policies and procedures.
• Schedules move-ins and completes all lease paperwork with prospects.
• Walks all move-ins prior to the move-in date to ensure readiness.
• Follow up with new residents after move-in.
• Inspects condition of premises and arranges for maintenance.
• Plans and coordinates resident events.
• Handles resident requests and complaints courteously and efficiently.
• Assists with marketing duties including market surveys and notices.

Skills

Leasing

Communication

Customer service

Tools

Yardi

Entrata

Yieldstar

CRM

Job description

SUMMARY

The Leasing Consultant provides tours, completes the leasing process with prospective residents, executes marketing strategies for the community and maintains positive resident relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities and terms of lease.
• Ensures consistent follow-up with prospects
• Processes application for approval in compliance with policies and procedures.
• May be responsible for processing lease renewals.
• Schedules move ins and completes all lease paperwork with prospect.
• Walks all move-ins prior to the move in date to ensure readiness
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Assists with all marketing duties including preparation of market surveys.
• Assists with sending out all resident notices.
• Weekend work may be required.
• Adheres to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.

QUALIFICATIONS AND SKILLS

• One year experience as a leasing professional is preferred.
• Up to one year of related experience or training. An equivalent combination of education and experience may be acceptable.
• Experience with virtual and in-person community tours is preferred.
• Working knowledge of property management platforms (i.e. Yardi, Entrata, Yieldstar, CRM) preferred.
• Marketing skills with the ability to execute a property marketing plan through outside marketing, social media and resident functions. Familiarity with the local market preferred.
• Excellent communication (verbal and written), relationship-building and customer service skills.
• A valid driver's license and automobile insurance may be required.

ENVIRONMENTAL AND PHYSICAL DEMANDS

The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constant walking, standing and sitting alternately
• Frequent climbing of stairs
• Occasionally bending, stooping, kneeling, crawling, squatting, pushing, pulling and reaching above shoulders.
• Frequently lifts less than 10 lbs.; occasionally lifts over 10 lbs.
• Strong constant figure dexterity with the ability to grasp/turn.
• Strong sensory skills such as good eyesight, good hearing, ability to comprehend, speak, write and communicate.
• Work in a variety of conditions; both indoors and outdoors.
• Noise level is usually moderate.
• Possibly exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc.

Fogelman is a drug free workplace and Equal Opportunity Employer. Offers are contingent upon the successful completion of the pre-employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.