Leasing Consultant

Cypressbrook Company; Conroe (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO (Paid Time Off)

Paid Holidays

Performance Bonuses

Health, Dental, and Vision Insurance

Life Insurance

401(k) Retirement Plan

Mileage Reimbursement (as applicable)

Job summary

Cypressbrook Multifamily Management is seeking a high-energy Leasing Consultant to join our team in Conroe, TX. The role focuses on maintaining high occupancy and excellent resident relations through professional leasing and administrative support.

Greet prospects, show units, process applications, coordinate move-ins, and collaborate with the property team to ensure readiness and compliance. This on-site position offers growth, supportive training, and benefits including PTO, holidays,

Qualifications

• Minimum 2+ years in customer service or leasing.
• Fair Housing knowledge or willingness to obtain.
• Proficient in MS Office and basic software.

Responsibilities

• Greet prospects, demonstrate units, and close leases.
• Process rental applications, background checks, and leases per Fair Housing.
• Respond to calls, emails, and walk-ins professionally.
• Update availability and maintain leasing records.
• Coordinate move-in readiness and inspections as needed.
• Assist marketing, outreach, and market surveys.
• Plan and host resident events and retention activities.
• Keep accurate records in the PM system and perform admin tasks.
• Report maintenance issues and follow up on requests.

Skills

Customer service

Leasing experience

Communication skills

Microsoft Office

Property management software

Education

High School Diploma or equivalent

Some college

Tools

Property management software

MS Office

Job description

Description

Leasing Consultant

Cypressbrook Multifamily Management is seeking a high-energy and service-driven Leasing Consultant to join our team. This position plays a key role in maintaining high occupancy and excellent resident relations through professional leasing and administrative support. We are committed to maintaining high standards of excellence through speed, skill, and stewardship.

Reports to: Property Manager, Leasing Director, or Regional Manager

Key Responsibilities

• Greet prospective residents, demonstrate units, and highlight community features to close leases.
• Complete and process rental applications, background checks, and lease agreements in accordance with Fair Housing regulations.
• Respond to phone calls, emails, and walk-in traffic in a timely and professional manner.
• Update availability, follow up with prospects, and maintain guest card and leasing records.
• Monitor and ensure apartments are ready for move-ins; conduct inspections as needed.
• Participate in marketing efforts, neighborhood outreach, and competitor market surveys.
• Assist with planning and hosting resident events and retention initiatives.
• Maintain accurate records in the property management system and assist with administrative tasks.
• Report maintenance issues and follow up on service requests to ensure resident satisfaction.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Fair Housing Certification, or willingness to obtain prior to leasing activity.
• 2+ years of customer service or leasing experience preferred.
• Strong communication and interpersonal skills with a professional appearance and demeanor.
• Ability to work a flexible schedule, including weekends and evenings as needed.
• Must pass background check and drug screening.
• Proficiency in Microsoft Office; experience with property management software is a plus.

Pay & Perks

• PTO (Paid Time Off)
• Paid Holidays
• Performance Bonuses
• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Mileage Reimbursement (as applicable)

About Cypressbrook

Cypressbrook Multifamily Management is the in‑house division of Cypressbrook Company, managing properties across Texas, Florida, Alabama, and Tennessee. We bring a wealth of knowledge and passion for excellence, building communities where residents and employees thrive. Our culture is driven by our commitment to integrity, service, and innovation.

Why Join Our Team?

At Cypressbrook, you’re not just joining a company—you’re becoming part of a family that values integrity, performance, and people. We invest in our employees through hands‑on training, opportunities for advancement, and a culture that recognizes hard work and results. Cypressbrook provides the tools and support to help you succeed.

Requirements

• Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
• Demonstrate an ability to support and contribute to community team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software
• Must possess a positive attitude and the ability to smile under all circumstances.
• Participate in training in order to comply with new or existing laws.
• Ability to work a flexible schedule, including evenings and weekends.
• Two (2) years’ experience in previous relevant customer service.
• Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
• Comply with expectations as demonstrated in the employee handbook.
• Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
• Successfully pass drug test.