Leasing Consultant

Weidner Apartment Homes; Colorado Springs (CO); On-site; Full time

Job summary

A leading company in property management is seeking a Leasing Consultant in Colorado Springs. The role involves engaging with residents, managing leasing processes, and ensuring properties are market-ready. Ideal candidates will have strong customer service skills, attention to detail, and the ability to work both independently and as part of a team. This full-time position offers a competitive hourly wage and the opportunity to grow in a dynamic environment.

Qualifications

• Prior customer service experience required.
• Ability to work effectively independently and in teams.
• Strong organizational skills and attention to detail.

Responsibilities

• Tour prospective residents with energy and enthusiasm.
• Respond promptly to resident and prospective resident inquiries.
• Maintain regular communication with the Community Director.

Skills

Customer Service

Organizational Skills

Communication

Tools

Microsoft Office

Yardi

Paycom

Job description

Job Details

Level: Entry

Job Location: Colorado Springs, CO

Position Type: Full Time

Salary Range: $19.00 - $21.00 Hourly

Job Category: Leasing

Description

Camelback Pointe, Hyde Park & Hyde Park North

Position Summary:

As a Leasing Consultant, you are a dynamic professional who easily relates and communicates with prospective and current residents of your community. With a warm and energetic personality, you will consistently find joy in creating lasting and positive impressions. This role is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant manages their time effectively, is detail-oriented, trustworthy, a team player, and takes pride in their work. Additionally, this position requires accountability and attentiveness to provide excellent customer service when interacting with residents, associates, and vendors.

Primary Responsibilities:

• Walk marketing tour path, open target viewing apartments, ensure apartments, model homes, and amenities are clean and rent-ready
• Respond promptly to resident and prospective resident calls and emails in the morning
• Answer incoming calls, convert them into walk-in traffic, and set viewing appointments
• Tour prospective residents with energy and enthusiasm the Weidner way
• Facilitate the application process at the end of the tour to ensure successful leasing
• Review and process all applications immediately upon receipt
• Communicate results to applicants promptly and respectfully
• Follow Weidner Move-In Experience with all approved applicants
• Maintain and follow up on traffic in queue
• Shop competitive properties at least monthly; adhere to daily marketing and leasing strategies
• Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to Weidner’s standards
• Assist with distributing resident correspondence and notices while maintaining confidentiality
• Accompany vendors to units as needed
• Assist with lease renewals promptly to promote resident retention
• Keep leasing office clean, organized, and professional in appearance
• Create, store, and maintain residential files, ensuring confidentiality
• Collect revenues including rents, deposits, and fees
• Accept and follow up on service requests
• Follow all company key logging and storing procedures
• Maintain regular and effective communication with the Community Director
• Promote safety and PPE use to minimize hazards
• Respond to safety issues, accidents, liabilities, and emergencies immediately

Qualifications

• Prior customer service experience required
• Ability to perform tasks safely and efficiently
• Motivated to learn and contribute in a fast-paced environment
• Ability to provide clear professional directions in person, over the phone, email, and text
• Experience with Microsoft Office preferred (Word, Excel, PowerPoint, Outlook)
• Yardi and Paycom experience preferred; willingness to learn new software
• Adherence to Weidner’s Mission, Vision, and Values, and compliance with all policies and laws
• Prompt attendance; professional appearance and attire
• Ability to work effectively independently and in teams
• Flexibility to work outside normal hours as needed
• Willingness to be assigned to other properties as needed
• Strong organizational skills and attention to detail
• Legal eligibility to work, including background checks and drug testing consent
• Reliable transportation and valid driver’s license and insurance