Leasing Consultant

Scully Company; Ardmore (PA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Employer match

Paid Time Off and Holidays

Employee Housing Discount

Tuition Assistance

Job summary

Scully Company in Ardmore, PA is seeking a Resident Experience Consultant / Leasing Consultant to guide prospects through finding a home, conduct compelling apartment tours, and make memorable first impressions. You’ll engage residents and prospects across phone, text, and email, while presenting the community’s unique benefits.

This full-time on-site role requires weekend/evening availability, strong customer service, and comfort with CRM and digital tools.

Qualifications

• Prior experience in leasing, hospitality, marketing, or customer service.
• Excellent interpersonal and communication skills.
• Polished professional appearance.
• Comfort with CRM and digital content platforms.
• Proactive, solution-oriented mindset and collaborative team spirit.
• High school diploma or equivalent; associate or bachelor’s degree preferred.

Responsibilities

• Guiding people through the process of finding a home.
• Delivering exceptional apartment tours and creating memorable first impressions.
• Maintaining consistent and thoughtful communication throughout the sales process through various channels.
• Providing top notch customer service for residents.
• Serving as a welcoming on-site brand ambassador for the community.
• Making the leasing and move-in process simple for new residents.
• Representing the Scully brand with a can-do, problem solving attitude.
• Building connections with residents, prospects, and local businesses to strengthen community engagement.
• Sharing the story of your community through social media and local outreach.
• Working weekends and nights during times convenient for prospective residents.

Skills

Interpersonal skills

Communication

People skills

Proactive attitude

Education

High school diploma or equivalent

Associate/Bachelor preferred

Tools

CRM software

Job description

Resident Experience Consultant / Leasing Consultant

Job Type

Full-time

Why Scully?

Join the Scully Team and join our family. It’s no secret that employees LOVE growing their careers with us. Your work is appreciated, valued and YOU have a voice. Join us and make Scully a company you are proud to call home.

Does this sound like you?

You’re motivated to create positive experiences, and you go out of your way for others. You are energized when you meet someone new and you love to learn about them through meaningful conversations. You are enthusiastic, ambitious, and creative.

Your main priorities are:

• Guiding people through the process of finding a home
• Building rapport and engaging customers through meaningful conversations
• Delivering exceptional apartment tours and creating memorable first impressions
• Demonstrating the unique benefits that set your community apart
• Maintaining consistent and thoughtful communication throughout the sales process through various channels (phone, text, email, etc.)
• Providing top notch customer service for our residents
• Serving as a welcoming on-site brand ambassador for the community
• Making the leasing and move-in process simple for new residents
• Representing the Scully brand with your can-do, problem solving attitude when resident issues arise
• Building connections with residents, prospects, and local businesses to strengthen community engagement
• Sharing the story of your community through social media and local outreach
• Working weekends and nights during times that are convenient for prospective residents

Requirements

• Prior experience in leasing, hospitality, marketing, customer service, or community engagement
• Excellent interpersonal and communication skills with a genuine passion for people
• Polished professional appearance
• Confident using technology platforms, social media, and digital communication tools
• Comfort working with CRM or other sales software systems and digital content platforms preferred
• A proactive, solution-oriented mindset and collaborative team spirit
• High school diploma or equivalent (associate or bachelor’s degree preferred)

The Scully Benefit:

Above all else, Scully offers an incredible family business culture that continues to win awards year after year. Join a team where your growth, well-being, and work-life balance truly matter.

Benefits We Offer:

• Competitive salary plus additional merit opportunities
• Medical, Dental, and Vision Insurance (comprehensive coverage for you and your family)
• Employer-paid Life Insurance and Long-Term and Short-Term Disability
• 401(k) with Employer match to help you plan for your future
• Paid Time Off (PTO) and Paid Holidays
• Employee Housing Discount
• Tuition Assistance and ongoing training opportunities
• Parental Leave
• Healthcare & Dependent Care Flexible Spending Accounts (FSA)
• Pet Insurance to keep your furry family healthy

We are a proud Equal Opportunity Employer