Leasing Consultant

Sage Ventures; Alexandria (VA); Sur place; USD 40 000 - 52 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Excellent benefits

Résumé du poste

Sage Ventures is a full-service residential development and investment firm seeking a capable Leasing/Community Support Associate. The role focuses on marketing to boost traffic, converting inquiries to tours and leases, and handling renewals and resident requests.

We value strong communication, superior sales skills, and the ability to multitask in a team environment. Flexible scheduling including evenings and weekends is expected.

Qualifications

• 2 years of customer service experience.
• Strong professionalism, communication and people skills.
• Superior sales skills with excellent attention to detail.
• Well organized with the ability to prioritize and multi-task.
• Team oriented with ability to work independently on occasion.
• Computer skills, MS Office and knowledge of Internet, Email and Social Media.
• Verbal, math and reasoning skills.
• Ability to work a flexible schedule, including evenings and weekends.

Responsabilités

• Assist Property Manager in developing and implementing marketing strategies to increase property traffic and internet leads.
• Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area.
• Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork.
• Receive all telephone calls and in-person visits. Listen to resident requests and concerns.
• Develop and maintain first class customer service relationships with prospects and residents.
• Manage and resolve resident concerns.
• Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, etc. Follow up on a timely basis.
• Participate in outreach marketing activities on a regular basis to obtain prospective residents.
• Conduct market surveys and shop competitive communities.
• Maintain open communication with Property Manager.

Connaissances

People skills

Sales skills

Communication

Organizational skills

Attention to detail

Teamwork

Time management

Computer skills

Outils

MS Office

Internet & Email

Social Media

Description du poste

Overview:

• Assist Property Manager in developing and implementing effective marketing strategies to increase property traffic and internet leads
• Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases
• Assist in monitoring renewals. Distribute and follow-up on renewal notices
• Monitor advertising effectiveness. Gather information about market competition in the area
• Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork
• Receive all telephone calls and in-person visits. Listen to resident requests and concerns
• Develop and maintain first class customer service relationships with prospects and residents
• Manage and resolve resident concerns
• Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, etc. Follow up on a timely basis
• Participate in outreach marketing activities on a regular basis to obtain prospective residents
• Conduct market surveys and shop competitive communities
• Maintain open communication with Property Manager

We are looking for a candidate that has the following:

• 2 years of experience in customer service
• Strong professionalism, communication and "people skills"
• Superior sales skills with excellent attention to detail
• Well organized with the ability to prioritize and multi-task
• Team oriented with ability to work independently on occasion
• Computer skills, MS Office and knowledge of Internet, Email and Social Media
• Verbal, math and reasoning skills
• Ability to work a flexible schedule, including evenings and weekends

Sage Ventures is a full-service vertically integrated residential development and investment firm. As a collaboratively-run corporation, we develop, own, rehabilitate, sell, and manage exceptional properties throughout the greater Baltimore/Washington region.

We offer excellent benefits and competitive salaries.

Sage Ventures is an equal opportunity employer.

Full Time