Leasing Consultant

Sage Ventures; Alabama; On-site; USD 36,000 - 48,000; Full time

Job summary

Sage Ventures in Alabama is seeking a Leasing Consultant to handle leasing, marketing and resident relations for residential communities. You will convert inquiries into tours and leases, support renewal efforts and maintain strong customer service with prospects and residents.

The role requires 2 years of customer service experience, excellent communication and sales skills, and the ability to multi-task in a fast-paced environment, including evenings and weekends.

Qualifications

• 2 years of customer service experience or more.
• Strong professionalism and people skills.
• Superior sales skills and attention to detail.

Responsibilities

• Assist in developing and implementing marketing strategies to increase property traffic and leads.
• Convert inquiries to tours and tours to leases.
• Support renewal processes and distribute renewal notices.
• Monitor advertising effectiveness and gather market information.
• Prepare lease-related paperwork accurately and thoroughly.
• Greet residents and address requests and concerns promptly.
• Maintain excellent customer service with prospects and residents.
• Coordinate maintenance requests and communicate with the maintenance team.
• Engage in outreach marketing to attract potential residents.
• Conduct market surveys and compare competitive communities.
• Maintain open communication with the Property Manager.

Skills

Customer service

Sales skills

Communication

Attention to detail

Multi-tasking

Organization

Teamwork

Digital literacy

Tools

MS Office

Job description

Overview:

As a Leasing Consultant you will be responsible for the leasing, marketing and maintaining positive resident relations of residential apartments, including:

• Assist Property Manager in developing and implementing effective marketing strategies to increase property traffic and internet leads.
• Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area.
• Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork.
• Receive all telephone calls and in-person visits. Listen to resident requests and concerns.
• Develop and maintain first class customer service relationships with prospects and residents.
• Manage and resolve resident concerns.
• Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, etc. Follow up on a timely basis.
• Participate in outreach marketing activities on a regular basis to obtain prospective residents.
• Conduct market surveys and shop competitive communities.
• Maintain open communication with Property Manager.

We are looking for a candidate that has the following:

• 2 years of experience in customer service
• Strong professionalism, communication and “people skills”
• Superior sales skills with excellent attention to detail
• Well organized with the ability to prioritize and multi-task
• Team oriented with ability to work independently on occasion
• Computer skills, MS Office and knowledge of Internet, Email and Social Media
• Verbal, math and reasoning skills.
• Ability to work a flexible schedule, including evenings and weekends.

Sage Ventures is a full-service vertically integrated residential development and investment firm. As a collaboratively-run corporation, we develop, own, rehabilitate, sell, and manage exceptional properties throughout the greater Baltimore/Washington region.

We offer excellent benefits and competitive salaries.

Sage Ventures is an equal opportunity employer.

Full Time