Leasing & Compliance Coordinator

Downtown Boulder Partnership; Ridley Township (PA); On-site; USD 42,000 - 44,000; Full time

Job summary

Delaware County Housing Authority is seeking a Leasing Agent to support resident leasing and compliance processes. You will process applications, schedule viewings, prepare leases and HUD/PHFA/LIHTC documents, and maintain tenant records using property management software.

Responsibilities include re-examinations, responding to inquiries, coordinating with residents, and assisting the Property Manager with compliance and reporting while delivering excellent customer service.

Qualifications

• High School Diploma or GED; higher education/training desirable.
• Valid driver's license and access to a personal vehicle.
• Excellent keyboard and computer skills.
• Proficient in Microsoft Office.
• Experience with property management software (PM software).
• Strong interpersonal skills and ability to interact with diverse clients.
• Certification requirements: NAHRO/Nan McKay Eligibility and Rent Calculation; Quadel TaCCs and ongoing education.

Responsibilities

• Assist with processing applications for prospective residents using PM software.
• Show apartments to prospective residents as directed by the Property Manager.
• Prepare leases and HUD/PHFA/LIHTC documents using PM software.
• Maintain Tenant Listings and Waiting Lists using PM software.
• Prepare, schedule, and process annual and interim re-examinations/recertifications for occupancy eligibility.
• Answer phones, screen calls, and refer inquiries as appropriate.
• Initiate and maintain files per HUD/PHFA/LIHTC requirements using PM software.
• Assist in planning resident activities and coordinate meetings.
• Gather and prepare information for property management documents and reports.
• Prepare correspondence as directed by the Property Manager.
• Assist with compliance and provide clerical support to the Property Manager.
• Assist with assigning, distribution, and completion of work orders using PM software.
• Establish cooperative relationships with staff, residents, and service providers.
• Perform other duties as assigned.

Skills

Interpersonal skills

Keyboard skills

Microsoft Office proficiency

Valid driver’s license

Education

High School Diploma or GED

Tools

Property management software

Job description

Delaware County Housing Authority is seeking a Leasing Agent to support resident leasing and compliance processes. You will process applications, schedule viewings, prepare leases and HUD/PHFA/LIHTC documents, and maintain tenant records using property management software.

Responsibilities include re-examinations, responding to inquiries, coordinating with residents, and assisting the Property Manager with compliance and reporting while delivering excellent customer service.