Leasing & Community Success Manager

Redstone Residential, Inc.; Kent (OH); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

PTO 15 days

10 legal holidays

3 paid service days

Paid parental leave

401K with 6% match

Continued Education Program

Employee Assistance Program

Professional Development Program

Short-term Disability Insurance

Job summary

Redstone Residential is seeking a Leasing Manager to support the Community Manager in achieving leasing goals and overseeing operations to ensure resident happiness across communities. The role focuses on driving occupancy through creative marketing and strong customer service.

You will manage tours, renewals, rent collection, and staff coordination, using Entrata and online marketing tools to boost occupancy while delivering exceptional service to residents and teams.

Qualifications

• Exemplary customer service and sales skills.
• Proficient computer skills including Microsoft Office, Gmail, Google Drive, Dropbox, etc.
• High School diploma or GED equivalent required; college experience preferred.
• Ability to handle a fast-paced, sometimes high-stress environment.

Responsibilities

• Reach daily/weekly/monthly Community leasing goals through marketing, renewals, and staff motivation.
• Assist with daily leasing operations: prospect tours, calls, and emails.
• Use Entrata leasing workflow and online marketing tools to drive occupancy.
• Maintain resident ledgers to ensure correct balances.
• Collaborate with team to ensure resident satisfaction and happiness.

Skills

Customer service

Sales

Communication

Adaptability

Office software

Education

High School diploma or GED

College experience preferred

Tools

Microsoft Office

Gmail

Google Drive

Dropbox

Job description

Redstone Residential is seeking a Leasing Manager to support the Community Manager in achieving leasing goals and overseeing operations to ensure resident happiness across communities. The role focuses on driving occupancy through creative marketing and strong customer service.

You will manage tours, renewals, rent collection, and staff coordination, using Entrata and online marketing tools to boost occupancy while delivering exceptional service to residents and teams.