Leasing & Community Experience Specialist

Horning Management LLC Corporation; Frederick (MD); On-site; USD 26,000 - 29,000; Full time

Job summary

Horning is seeking a Leasing Consultant in Frederick, MD to guide prospective residents to their new home and support ongoing community engagement. You will present available apartments, answer questions, and coordinate tours while delivering exceptional service.

Requirements include knowledge of property software (Yardi, Rent Café, CRM) and comfort with social media. Spanish language skills are a plus, and a background in leasing or customer service is preferred.

Qualifications

• Experience in leasing or customer service preferred.
• Spanish language ability is a plus.
• Located in Frederick, MD.

Responsibilities

• Use customer-focused approach to find homes for prospective residents based on their needs.
• Present and promote available homes resulting in a new lease.
• Plan and host creative and fun resident events.
• Build relationship with neighborhood merchants and businesses.
• Contribute ideas for marketing community and improving resident retention.
• Foster positive and long-term relationships with residents while assisting them in their inquiries.

Skills

Customer service

Communication

Tools

Yardi

CRM

Rent Café

Social media

Job description

Horning is seeking a Leasing Consultant in Frederick, MD to guide prospective residents to their new home and support ongoing community engagement. You will present available apartments, answer questions, and coordinate tours while delivering exceptional service.

Requirements include knowledge of property software (Yardi, Rent Café, CRM) and comfort with social media. Spanish language skills are a plus, and a background in leasing or customer service is preferred.