Leasing & Community Experience Manager

Socket.dev; Kent (OH); On-site; USD 20,000 - 29,000; Full time

Job summary

Redstone Residential in the United States is seeking a Leasing Manager to support the Community Manager, with a focus on successful leasing, budget oversight, rent collections, and resident satisfaction.

You will lead leasing operations, coordinate tours, respond to inquiries, and collaborate with marketing and property teams to drive occupancy and service excellence.

Qualifications

• Exemplary customer service and sales skills.
• Proficient computer skills including Microsoft Office, Gmail, Google Drive, Dropbox, etc.
• High School diploma or GED equivalent required; college experience preferred.
• Ability to handle a fast-paced, sometimes high-stress environment.

Responsibilities

• Reach daily/weekly/monthly Community leasing goals through creative marketing strategies, successful renewal campaigns, and positive staff motivation
• Help with daily leasing operations, including prospect tours, phone calls, and email communications
• Utilize company-standard leasing tools including the Entrata leasing workflow, general website SEO and online/social marketing, etc.
• Maintain resident ledgers to ensure correct balances
• Work as part of a team to bring happiness to all residents and team members

Skills

Customer service

Sales skills

Adaptability

Education

High School diploma or GED

Tools

Microsoft Office

Gmail

Google Drive

Dropbox

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

We Are Believers

We Communicate Authentically with Care

We Stay The Course

We Drive Performance

CLASSIFICATION: Full-Time, Non-Exempt

COMPENSATION: $18.00 Per Hour

BENEFITS:

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

3 Paid service days

Paid parental leave

401K Plan with up to 6% matching

Continued Education Program

Employee Assistance Program

Professional Development Program

Short-term Disability Insurance

POSITION SUMMARY: The Leasing Manager supports the Community Manager in all operational aspects of the Community with a main focus on successful leasing. Leasing Managers also help oversee budget performance, rent collections, staff administration as well as general customer service and resident happiness.

RESPONSIBILITIES:

Reach daily/weekly/monthly Community leasing goals through creative marketing strategies, successful renewal campaigns, and positive staff motivation

Help with daily leasing operations, including prospect tours, phone calls, and email communications

Utilize company-standard leasing tools including the Entrata leasing workflow, general website SEO and online/social marketing, etc.

Maintain resident ledgers to ensure correct balances

Work as part of a team to bring happiness to all residents and team members

QUALIFICATIONS:

Exemplary customer service and sales skills

Proficient computer skills including Microsoft Office, Gmail, Google Drive, Dropbox, etc.

High School diploma or GED equivalent required; college experience preferred

Ability to handle a fast-paced, sometimes high-stress environment

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.