Leasing Associate- Museum Tower

Northwood Ravin; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Leasing Associate and become the Brand Ambassador of a vibrant apartment community. This role offers the opportunity to create exceptional experiences for prospective residents while showcasing the community's unique features. You'll utilize your strong communication and sales skills to build lasting relationships and foster a welcoming atmosphere. With a commitment to professional growth and a supportive culture, this position is perfect for those looking to thrive in a dynamic environment. Enjoy competitive compensation, extensive training, and a comprehensive benefits package that prioritizes your well-being and career advancement.

Benefits

Competitive Compensation

Monthly Bonus Incentives

Housing Discounts

Extensive Training Programs

Health and Wellness Benefits

Paid Time Off

401(k) with Company Match

Employee Referral Program

Tenure Rewards

Give Back Days

Qualifications

• Experience in hospitality, sales, or customer service is essential.
• Strong communication and problem-solving skills are necessary.

Responsibilities

• Deliver exceptional customer experiences and conduct personalized tours.
• Convert leads into leases by showcasing community features.
• Plan and execute resident events to enhance engagement.

Skills

Customer Service

Sales Skills

Communication Skills

Social Media Proficiency

Problem-Solving

Education

Experience in Hospitality or Sales

Tools

Social Media Platforms

Various Software and Apps

Job description

Job Details

Job Location: Museum Tower- Apartment Community - Charlotte, NC

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Monday through Friday, Some Weekends

Description

Property Website: www.museumtowerapts.com

Museum Tower is our stunning 43 stories high rise above the Uptown Mint Museum. It offers a breathtaking view of the Bank of America stadium and features upper-echelon design standards and thoughtfully curated spaces.

Schedule: M-F; evenings and weekends as needed.

Northwood Ravin is consistently recognized for developing the top luxury apartment communities in the Southeast. At Northwood Ravin, every member of our organization is united by a shared commitment to create the best-in-class residential experience. Guided by our core values of creativity, integrity, and an all-in culture, we empower individuals to reach their fullest potential professionally and personally. We cultivate a culture of excellence, innovation, and inclusivity by fostering strong collaborative relationships within our team. Northwood Ravin is dedicated to delivering unparalleled service to the residents we house and the communities we create.

Primary Responsibilities:

As a Leasing Associate at Northwood Ravin, you are the Brand Ambassador of the community. You will deliver an exceptional customer experience by helping prospective residents find their perfect home. With your strong communication skills and problem-solving abilities, you'll create a welcoming atmosphere, build trust, and establish lasting relationships within our vibrant community.

• Conducting informative and personalized tours of the apartment community that result in new leases.
• Converting leads to tours, and tours to leases, by building the value of the community’s features and lifestyle.
• Listening patiently and empathetically to resident concerns, requests, and feedback.
• Planning and executing high-quality resident events to enhance community engagement.
• Creating content (posts, videos, etc.) for social media to promote the community and engage residents.
• Being available to work weekends when prospective residents typically search for homes during this time—up to three weekends per month with two weekdays off.
• Flexibility to attend marketing and networking events, and host resident events, with schedule adjustments as needed.

What you bring to the role:

• Experience in hospitality, sales, customer service, or a related field.
• A professional and customer-focused demeanor with exemplary customer service and a positive attitude.
• Proficiency in posting to social media platforms such as Instagram, Facebook and YouTube.
• Strong sales skills with a proven ability to close deals effectively.
• A willingness to learn and grow in a dynamic environment.
• Excellent verbal and written communication skills to effectively interact with prospective and current residents.
• A customer-focused mentality and the ability to create meaningful connections.
• Competence with various software, apps, and computer programs.
• A sharp, professional appearance and ability to represent the company with pride.

What our culture brings to you:

When you join Northwood Ravin, you are not just taking a job but becoming part of a community that values your well-being and professional growth. Our team members are at the heart of our success, and we are committed to supporting and growing you.

In addition to our award-winning culture, we offer a comprehensive benefits package focused on career growth, health and wellness, retirement, and family support so you can thrive professionally and personally.

• Competitive compensation along with various monthly bonus incentives.
• Housing discounts.
• Extensive training programs.
• Health and wellness benefits including medical, free dental, vision, and basic life benefit.
• Paid leave plans via Paid Time Off, Sick Time, holidays and Partner Leave.
• Retirement planning with a 401(k) program and company match.
• Give back days allowing you time away from work to volunteer and pursue personal interests.
• Employee Referral Program.
• Tenure is rewarded so stay in the nest! Your PTO accrual rate will increase, benefit premiums will decrease, 401(k) matches increase, additional give back days are added and you will receive a special gift at each tenure milestone!

Northwood Ravin is an equal opportunity employer.

Qualifications