Leasing Associate | Hampden House

B. F. Saul Company; Bethesda (MD); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Healthcare

Salary $19-$24/hr

Sales incentive

Tuition reimbursement

Professional development

Commuter benefits

Welcoming culture

Job summary

The B. F. Saul Company is seeking a Leasing Associate for Hampden House in Bethesda, MD. This role focuses on leasing, presenting community features, and delivering superior customer service to prospective residents.

You will maximize occupancy by engaging with the local community, scheduling tours, and converting interest into rentals while maintaining high service standards and resident satisfaction.

Qualifications

• 1 year of sales or marketing experience in retail, multifamily, or hospitality.
• Strong customer service skills.
• High school diploma required; Inclusionary Certification is a plus.

Responsibilities

• Maximize property occupancy by generating qualified traffic and networking within the local community.
• Schedule appointments and secure rentals.
• Promote resident retention and deliver exceptional customer service.
• Present community, apartments, and amenities in an exciting, enticing way and overcome objections.
• Collaborate with the General Manager to support leasing goals.

Skills

Sales Ability

Customer Service

Networking

Communication

Education

High School Diploma

Inclusionary Certification

Job description

Company Overview:

Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division is currently comprised of four luxury properties: The Waycroft (Arlington, VA), Park Van Ness (Washington, DC), The Kennedy-Warren (Washington, DC), Lyon Place (Arlington, VA), The Milton at Twinbrook Quarter (Rockville, MD) and Hampden House (Bethesda, MD). Our Residential division prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction.

Join our team as a Leasing Associate at the beautiful soon to open Hampden House in Bethesda, MD!

Do you have a passion for customer service, networking, and sales? Do you have an outgoing personality and the ability to connect with various people?

If so, we have an amazing opportunity for you to utilize those skills and more while offering opportunities for growth as a Leasing Associate with B.F. Saul Company and Affiliates at our newest luxury property, Hampden House.

Under the direction of the General Manager, the Leasing Associate will be responsible for providing superior customer service to all perspective residents.

About the Opportunity

The Leasing Associate is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. This team member will present our community, apartments, and amenities in an exciting, enticing way while overcoming objections to cultivate long-term relationships with our residents.

What You Bring

You will need a minimum of one (1) year of experience in sales or marketing in retail, multifamily, or hospitality, strong customer service skills, and a high school diploma. An Inclusionary Certification is a plus. If you have leasing experience, great! However, we welcome new associates and will work to train you on our process and culture.

Core Company Competencies

• Excellence: Demonstrates a commitment to continuous improvement, innovation, and achieving the highest possible standards for performance.
• Ethics: Demonstrates a commitment to integrity, peer respect, and fairness. Continuously demonstrates a strong work ethic by exhibiting an indisputable drive to get the job done.
• Results: Consistently going above and beyond to deliver exceptional results and value for the team and the organization.

Core Job Competencies

• Excellence: Demonstrates respect for people and company values, mission and vision. Maintains a respectful, diverse and inclusive work environment. Demonstrates cooperation with colleagues and establishes strong working relationships to deliver positive results. Sets high performance and ethical standards and strives for continuous improvement to actively contribute to the success of the Company particularly in the values of Excellence, Ethics, and Results.
• Sales Ability: The ability to sell products and services by using customer-focused selling methods that result in achieving or exceeding established sales goals.
• Planning & Organization: The ability to devise a course of action for themselves and others to accomplish a specific goal while managing time and resources to meet deadlines and expectations.
• Follow-up: The ability to develop and employ appropriate and timely follow-up procedures on job related activities.
• Initiative: Spotting opportunities within a circle of influence; anticipating challenges and acting on them; self-starting rather than waiting passively until the situation demands action.

Employee Benefits & Perks

• healthcare (medical, dental, and vision)
• a competitive salary ($19/hr. - $24/hr. based on experience)
• a sales incentive program
• tuition reimbursement
• professional development reimbursement
• commuter benefits
• a welcoming and supportive work culture that values excellence, ethics, and results
• much more.

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of The Residential Division's total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, incentive plans and more.

The Residential division is proud to be an equal opportunity workplace. We foster an environment that recognizes employees’ unique skillsets and ensure that all employees have an equal opportunity to grow and advance.

If you are a candidate in need of assistance or an accommodation in the application process, please contact [e-mail] or 301-986-6000.

Equal Opportunity Employer/Veterans/Disabled