LEASING ASSOCIATE (DTLA)

Ghpmgmt; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Leasing Associate who will be the face of the company, responsible for creating a welcoming environment for prospective residents. In this dynamic role, you will assist with inquiries, coordinate tours, and ensure a seamless move-in experience. Your sales and marketing skills will shine as you develop creative campaigns and maintain resident retention programs. If you're passionate about delivering exceptional service in a fast-paced environment, this opportunity is perfect for you. Join a company that values community and offers a supportive atmosphere for both residents and employees.

Benefits

Fully Paid Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Life/Ad&D Insurance

Pet Insurance

Employee Assistance Program

Free Onsite Parking

Qualifications

• 1-3 years' experience in sales or customer relations.
• Desire to deliver exceptional resident and colleague experience.

Responsibilities

• Create a sense of community and outstanding living experience for new residents.
• Assist with prospect inquiries and ensure a smooth move-in process.

Skills

Customer Service

Sales Experience

Marketing Skills

Job description

Leasing Associate

As a Leasing Associate, you will play a crucial role at GHP. You will be the “face” of the company and responsible for making an extraordinary long-lasting first impression. It is you who will be the first contact for our prospective residents, and it is you who will be the driving force in helping them find the best place to call home.

REPORTS TO: Community Manager/Leasing Manager

HOW YOU WILL CONTRIBUTE:

Customer Service:

• Create a sense of community and an outstanding living experience for new residents.
• Assist with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move-in process to ensure the new resident has the best move-in experience attainable.
• Demonstrate service excellence through the demonstration of company values, our employee promise, policies, and initiatives.

Sales and Marketing:

• Create excitement through creative campaigns, continuous outreach, and social media.
• Adhere to sales and occupancy goals, and service standards by consistently delivering a strong closing ratio.
• Develop and maintain an on-going resident retention program through Reputation Management and Marketing Activities.

YOU HAVE:

• Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.
• 1-3 years' experience in sales or customer relations.
• Must pass background and drug test screening.

PHYSICAL REQUIREMENTS:

• Regular and physical attendance required.
• Frequently move/traverse, ascend/descend stairs in/around apartment homes and the community.
• Constantly position self to bend, stoop, reach, lift.
• Occasionally lift/move/carry up to 25lbs with/without assistance.
• Frequently lift/move/carry 5lbs.
• Ability to remain in a stationary position for extended periods of time.

The duties and responsibilities described are not a comprehensive list and additional tasks will be assigned.

Salary Rate: $20.00 - $21.50 per hour.

Benefits: Fully Paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/Ad&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.