Leasing Associate - Bilingual

RPM; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

RPM seeks a Leasing Associate to manage leasing activities and resident relations in Austin, TX. This role involves marketing properties, handling lease agreements, and maintaining occupancy for public housing developments. The ideal candidate will have experience in leasing, strong communication skills, and the aptitude to foster positive resident interactions.

Benefits

Weekly pay

Comprehensive healthcare

Employer-paid wellness programs

401(k) matching

Professional development opportunities

Paid time off

Discounts on memberships and tickets

Qualifications

• 1+ years tax credit experience preferred.
• Knowledge of HUD rules and regulations.
• Experience with customer interactions in leasing or sales.

Responsibilities

• Handle leasing processes and maintain positive resident relations.
• Market properties and conduct tours.
• Complete lease agreements and maintain resident files.

Skills

Customer service

Sales

Community marketing

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Overview

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Position Summary

The position: The Leasing Associate position is responsible for the leasing, marketing and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners. The Leasing Associate will also perform clerical work involving routine challenges with initial applications for housing, rent collection, maintain occupancy for public housing developments, and re-certification of other assisted housing tenants.

Responsibilities

• Ensure the model apartments and target apartments are ready for show and maintaining work areas, common areas and office in a clean and orderly manner
• Complete lease form or agreement and collect rental deposit
• Market the property effectively by answering questions, conducting tours, and promoting community amenities
• Have a thorough knowledge of lease terms, specifications and all community policies
• Completes move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).and SOP’s. Maintain a working knowledge of Housing Authority policy andprocedures to assure residents have a clear understanding of changes that may affect their residency
• Regular “shopping” of competitive properties and remaining knowledgeable of market conditions
• Develop and maintain an on-going resident retention program under direction of Property Manager
• Maintain all resident and property files
• Courteous and efficient handling of resident requests and complaints
• Maintain a professional appearance and attitude at all times

Qualifications

Education & Experience:

• Qualified candidates will have 1+ years tax credit experience
• Property leasing, sales and/or customer experience
• HUD rules and regulations, as well as policies and procedures of low-income housing programs
• Excellent follow up skills via email and phone
• Onesite experience a plus
• Experience with Microsoft Office Suite including Word and Excel

Physical Requirements:

• May be required to sit for extended periods of time while working at a desk
• May be required to climb stairs
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
• Must be able to use mobile devices and applications for work-related tasks

Work Environment:

• This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements.
• The office is an open setting which may include bright lights, constant noises and distractions.

Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.

RPM Living is an Equal Opportunity Employer.

This job title is associated with Leasing Agent, Leasing Consultant, Sales Consultant, Leasing Specialist, Sales Specialist, and/or Marketing Specialist.

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.