Leasing Associate - Bilingual

RPM; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and fast-growing company that prioritizes people and success. As a Leasing Associate, you'll play a crucial role in showcasing apartments and ensuring a seamless leasing process for prospective tenants. Your responsibilities will include responding to inquiries, conducting tours, and maintaining an engaging social media presence to enhance property visibility. With a focus on resident satisfaction and retention, you'll be an integral part of a team that values top industry pay, benefits, and career growth opportunities. If you're looking for a role where you can make a difference and shape your future, this is the perfect opportunity for you.

Qualifications

• Strong customer service and sales skills are essential.
• Experience with lead management and marketing strategies is preferred.

Responsibilities

• Show and lease apartments to prospective tenants.
• Respond to inquiries and schedule tours effectively.
• Maintain resident satisfaction and retention through engagement.

Skills

Customer Service

Sales Skills

Communication Skills

Marketing Strategies

Education

High School Diploma

Real Estate License (preferred)

Tools

Lead Management Software

Social Media Platforms

Job description

Overview

Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.

The position: The Leasing Associate will show and lease apartments to prospective tenants by performing the following duties.

Responsibilities

• Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
• Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
• Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing
• Community Manager approval and follow up with applicants on their status
• Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
• Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
• Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (i.e. competitive rental rates, referrals, promotions, locators, and outreach)
• Projects a favorable image of the community to achieve property objectives and public recognition
• Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed
• Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
• Attends weekly and daily goal setting meetings as appropriate
• Collabor