Leasing Associate

AOG Living; Waxahachie (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

AOG Living is seeking a Leasing Associate to drive occupancy and maintain positive resident relations. You will market, lease, and support resident needs to ensure high occupancy and retention.

Responsibilities include showings, leasing documentation, and outreach marketing while coordinating with the Property Manager and maintenance teams. Strong communication and sales skills are essential.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of experience in apartment leasing and/or sales preferred.
• Experience in customer service or related industry a plus.
• Ability to read, write, and communicate effectively with residents and stakeholders.
• Proficiency with property management software (ResMan) and MS Office.
• Basic knowledge of Fair Housing Laws.

Responsibilities

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the company’s marketing/leasing standards; communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to policy.
• Ensure application, lease, and move-in processes are completed according to policy.
• Manage move-out and renewal processes in accordance with policy.
• Use on-site property software to track availability and updates.
• Monitor market trends and prepare market surveys to inform pricing and occupancy strategies.
• Design and execute marketing plans to drive traffic to the property.
• Conduct outreach marketing and record all marketing efforts.
• Utilize internet marketing (Craig’s List, Google, etc.) to attract prospects.
• Distribute newsletters, flyers, and resident notices.

Skills

Leasing experience

Customer service

Sales skills

Communication

Math skills

Marketing basics

Fair Housing knowledge

Education

High school diploma or equivalent

Tools

ResMan

Microsoft Office

Job description

Our national multi-family management company seeks a Leasing Associate with a "Whatever it Takes" attitude to be responsible for marketing, leasing, and maintaining positive resident relations.

Summary

The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with the prospect and current residents, clients, and vendors.

Job Summary

Responsible for marketing, leasing, and maintaining positive resident relations.

Reports To

Community Manager, Assistant Community Manager and/or Regional Property Supervisor

Supervises

None

Essential Functions

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Company’s standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure the lease is completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable of market trends and competitor conditions that may impact on the property’s occupancy. Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including "Craig’s List", Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.

Qualifications

DEGREES AND DIPLOMAS

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales

Knowledge, Skills, And Abilities

• Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
• Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
• Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
• Proficiency in using property management software(s) ResMan, as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
• Must have basic knowledge of Fair Housing Laws