Leasing Associate

Aogliving; New Braunfels (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading multi-family management company is seeking a Leasing Associate to drive occupancy and resident relations. This full-time position requires engaging with prospects, managing leasing processes, and implementing marketing strategies to create a positive living environment. Candidates should have at least 1 year of experience in leasing and demonstrate strong sales and communication abilities. The role demands effective handling of resident relationships while collaborating closely with community managers.

Qualifications

• At least 1 year experience in apartment leasing and/or sales.
• Knowledge of Fair Housing Laws.
• Proficiency in using the internet for marketing.

Responsibilities

• Perform all sales and leasing activities.
• Design marketing plans to drive traffic to the property.
• Ensure the lease and application are completed according to Company policy.

Skills

Effective communication skills

Sales skills

Mathematical skills

Education

High school diploma or equivalent

Tools

property management software

Microsoft Office

Job description

Our national multi-family management company seeks a Leasing Associate with a 'Whatever it Takes' attitude to be responsible for marketing, leasing, and maintaining positive resident relations.

Summary: The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with prospects, current residents, clients, and vendors.

Job Summary: Responsible for marketing, leasing, and maintaining positive resident relations.

Reports To: Community Manager, Assistant Community Manager, and/or Regional Property Supervisor

Supervises: None

Essential Functions

1. Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
2. Ensure the property and show units meet the Company’s standards for marketing/leasing tours. Communicate upkeep needs with Property Manager and Maintenance Team.
3. Record all telephone and in-person traffic according to Company policy.
4. Ensure application is completed according to Company policy.
5. Ensure the lease is completed according to Company policy.
6. Ensure the move-in process is completed according to Company policy.
7. Ensure the renewal process is completed according to Company policy.
8. Ensure the move-out process is completed according to Company policy.
9. Use on-site property software to track apartment availability.
10. Be knowledgeable of market trends and competitor conditions that may impact occupancy. Prepare market surveys.
11. Design marketing plans and activities to drive traffic to the property.
12. Complete outreach marketing and record all marketing efforts.
13. Proficiency in using the internet for marketing, including Craig’s List, Google, and other search engines.
14. Distribute newsletters, flyers, and resident notices.

Qualifications

• High school diploma or equivalent.
• At least 1 year experience in apartment leasing and/or sales.

Preferred Certifications and Training

• National Apartment Leasing Professional (NALP) (preferred).
• Fair Housing training (preferred).
• LIHTC experience (preferred).

Knowledge, Skills, and Abilities

• Experience in apartment leasing or customer service industries (retail, hospitality).
• Effective communication skills for documents, lease agreements, and residents.
• Sales skills: generating leads, presentations, qualifying prospects, closing.
• Mathematical skills for calculating rents and deposits.
• Proficiency with property management software and Microsoft Office.
• Basic knowledge of Fair Housing Laws.
• Ability to lift up to 20 pounds.
• Reliable transportation and willingness to travel as needed.
• Availability for work outside normal hours, including weekends and holidays.
• Ability to handle stressful and diverse work problems effectively.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Management